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March 2024 by Francine Beltempo
Great service, enjoyed my time in the shop. Found a beautiful piece that I purchased.
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November 2023 by Jessica Steurer
I got engaged a few months ago and brought my brand new engagement ring here for re-sizing. The gentleman promised he would take care of it and appeared with good intentions, the process was very easy and well explained as I was very nervous to have anyone touch this ring. A super sentimental and expensive piece of jewelry to me. A few months later, I bring my engagement ring to the original manufacturer who custom made my ring and find out the shank was thinned during re-sizing which can create all sorts of problems. I called and kindly requested a refund (he charged me $68 to re-size which is expensive of itself) to use towards fixing his mistake with my manufacturer and he refused and became defensive in the process. Now I have to eat up more money after just buying this brand new ring because of his mistake. He could have at least compensated for half ($34!!!!) and have kept a customer than nothing at all. I wish him the best of luck because he lost a customer and I truly hope no one else runs into this problem! Such a shame!
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September 2023 by Candice Howe
Had a custom ring created here and it turned out amazing. It took 7 weeks, and the owner was great at communicating during the process. Would definitely return for more custom pieces.
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November 2022 by Debbie Lopriore
I cannot say enough about this jeweler! Goes above and beyond for his customers. This will be my go to jewler. Jamil is the absolute best!
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October 2022 by Lizzie Case
I brought something in for repair this morning and they were so attentive and professional, taking time to understand the problem. I left confident leaving this special bracelet in their care.
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August 2022 by Lottie Louise Weese' Matthews
It’s been some years now and It’s the only place for the friendliest and most expert service. Love it!!My only place to buy quality and unique jewelry.Jamil; thank you for all your years of kindness towards me. You know how much I appreciate you!
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May 2022 by Free Country
Popped in without an appointment with a piece of jewelry that I wanted appraised. The two gentlemen there gave me a lot of information on the specific piece, along with a couple suggestions of what I might want to do if I decided to sell it. Great customer service from knowledgeable jewelers who didn't even charge me for their time. They impressed me so much that I will go out of my way to go through them if I ever need a repair or am in the market for a piece of jewelry etc etc. Thanks again Sayegh jewelers!!!
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April 2021 by mike harry
They have very nice items at a good price. I was pleased with my purchase and they did a great job repairing my wife's ring!
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April 2021 by Matt S
Brought in an engagement ring for them to duplicate and they took care of it in a reasonable time frame at a good price - Couldn’t even tell which ring was which when they were finished.
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December 2019 by Maryann M
My now fiance and I have been thrilled with the service from all the staff at both locations of Sayegh! They have all been very patient as we took lots of time minding the details of selecting engagement rings for each other, and they were accommodating of our specific request for Canadian diamonds (the only 100% certain way they're conflict-free). We look forward to returning to purchase our wedding bands!
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September 2019 by Brian Alter
Terrible service. 5 days for a minor repair to a bracelet and all I hear is "Tax Free weekend, Tax Free weekend, maybe tomorrow". I'll take my business elsewhere thank you very much.
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September 2019 by Karina M.
I have been shopping at the Chicopee location since they opened. I am always treated with respect and given a fair price. I have had jewelry repairs and gemstones replaced- which they do in their original retail location; item have come back quickly and look great. My husband and I have purchased many items such as rings, earrings, necklaces and cuff bracelets. They always take my budget into consideration- which fluctuates depending on the reason for the purchase. They have quality gemstones- I have purchased diamonds, aquamarines, sapphires, and pearls- all beautiful. Trustworthy, kind and efficient jeweler.
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March 2019 by Stjon Roncalli
Wonderful and professional service! I'm so glad I found them! I just thought I needed a ring sized but the jeweler was exceptional and went above and beyond what I expected!! I'll be back! AAA+++
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January 2019 by Senna Rain
Outstanding service and professional skill. I bought a nice Seiko watch for my wife on Christmas Eve and it had a bad battery I soon discovered. Upon bringing it back I was taken care of nicely and I would not hesitate to trust Mr. Sayegh as he personally provided me with outstanding respectful service. Friendly knowledgeable staff too.
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December 2017 by Lyla S.
Very knowledgeable jewelers. Helpful and understanding. Custom jewelry is an option and would highly recommend going here.
