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October 2023 by AJ Belanger
Great hardware store, bigger than other Rocky's I've been in. Carhartt clothing.
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October 2023 by Paul Francis M.
Big thanks to the hardware staff for assisting in my needs in finding hardware to hang my antique hanging lamp. Had to make a trip back because there was one piece both the staff and I didn't consider, but otherwise a successful visit. Purchased some Carhart work pants too which in my opinion are overpriced but not the stores fault. They also have iron out which is helpful when cleaning my rocks and minerals. Didn't purchase any today but it's nice knowing I can come here for certain items of need and knowing that it is in stock.
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September 2023 by Brian Bowman
Busy place. It was a little tough to get in and out of the parking lot. Well stocked. The staff was busy, but extremely helpful. Truly prefer going here than Home Depot.
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August 2023 by Kimberly Williams
I entered the store to buy the Weber Spirit ll E210. I asked for assistance and the cashier called someone and told me the employee would be with me shortly. I waited around for about fifteen minutes. The employee never came to help me so I left the store.
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July 2023 by elliot Greenberg
We’ve lived here for 32 years. Rocky’s was not our primary hardware store but we would go there periodically. They have an adequate amount of hardware, lawn and paint products. The problem is that over the years the customer service has gotten worse and worse. I went today just to buy fire extinguishers and I’ll never go back unless it’s absolutely necessary. The extinguishers were not in an obvious location which is fine. An employee walked by me twice and I tried to flag him down. Finally I cut him off and he told me where they were in an annoyed voice. Then I couldn’t distinguish between a few choices. When I spoke with another employee and asked the difference he was sarcastic and rude. He said, “They put our fires!” Clearly he didn’t want to speak with me. I’m done there.
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July 2023 by Charlie Goldblatt
I shop here very often. The customer service here is excellent! You can tell providing good customer service is mandated to all employees by store management. They have a very good selection of products. I am glad this location is near me!
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July 2023 by Tom Speight
Not using these guys for key-copying services anymore. Too many of the copies they make just don't work, and staff told me they couldn't make spare keys for an Ace-branded lock that I had bought only a couple days earlier and at the same store because the computerized system didn't have that key pattern in it.
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July 2023 by Faye Krainson
Filled the 2 propane tanks for home and camper. Prices were reasonable, associates were extremely helpful.
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June 2023 by Scott Richard
Great service and fast help in the paint department. Much better than the big box stores
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May 2023 by nickolas stone
The best rockys around by far the staff is great and they carry everything you need and need but didnt know it.
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March 2023 by Steven Polaski
Great place to get that 1 thing you needed and 10 things you found when going inside!
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March 2023 by Sabre C
Racist behaviors and racial profiles shoppers. I am a black male and have entered this store several times, each instance in each isle I went two employees would come to that isle pretending to be stocking with a store full other patrons. Some how they seem to make it to every isle I am in. Other people of color have made the same statements. No other local Ace I frequent has this behavior.. Disgusting...
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February 2023 by Susan “ChaChaSue” Wavada
A very pleasant old fashioned spirited hardware store with very helpful sales staff. I did not find what the website said they had in stock and the salesperson tried to help me find it. I got something close.
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February 2023 by jamie roberge
They have a sale on Milwaukie M12 tools. It was advertised $ 50.00 off regular price. Well they never replaced the $129 price card. So when I was at checkout it came up as $149. So with the sale it should have been 79 instead was 99. They would not honor the 79 price even though it was clearly advertised as regular 129. For twenty dollars they lost my business.
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February 2023 by Frank Perez
Always have what you need. Nearby and always a clean store with lots of available help.
