Rocky's Ace Hardware in East Longmeadow is a well-stocked local store that offers a variety of products ranging from gardening supplies to tools and household items. Customers appreciate the helpful and knowledgeable staff, who are always ready to assist with finding the right items and providing excellent service. One associate was specifically praised for going above and beyond to help a customer locate birdseed and other substitutes. Many shoppers enjoy quick and easy visits, thanks to the store's organized layout and convenient parking. Although it can get busy, the staff remains attentive and eager to help. Rocky's Ace Hardware is favored over larger chains for its personal touch and commitment to customer satisfaction, making it a reliable choice for all hardware needs.
I always find what I'm looking for when I go to the East Longmeadow location. If by chance I need assistance, someone is always nearby to help with any and all questions I have. Highly recommended!
May 2024
No problems. I went in for one item, the gentleman inside directed me to exactly what I was looking for, and I was in and out quick. The store was pretty well stocked. Parking is convenient, close to the entrance. Thanks for the easy shopping experience!
May 2024
Friendly staff but not too much experience or expertise.
