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June 2024 by Ken from CT
Five stars and a big thank you to Kyle, Jason, and Andy for getting my new computer up and running. Their professional and friendly customer service was exceptional, and I appreciated them explaining everything in detail.
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May 2024 by Janice Walsh
Five stars from this reviewer!!! I have been a customer for 20 years and for good reason: Excellent service by extremely capable technicians who treat the customer with respect and patience ... and solve each problem completely. Prices are more than fair... in fact a real value.
Go Geeks is always easy to contact, an actual person answers the phone and starts immediately taking care of the issue, sometimes right over the phone. Stan (owner) has done a terrific job with his company. If only all service companies were run so well.
Kudos to Stan and special shout out to Kyle and Jason. Pros all the way.
Janice Walsh
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May 2024 by Caryn G
Went in to get security update. Stan suggested the computer have a tune up, as it had been a while since last tune up. Stan and staff finished within a day. All were very courteous, efficient and helpful. Said that if I had any questions, to call them and they would assist me. Will definitely continue with their services.
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May 2024 by Dave Money
I have purchased 4 new computers from Stan and the Go-Geeks crew over the past 20 years, and been satisfied each time. They deliver what they say they will, when they say they will do it. And, the equipment works as promised! When I've called with issues, they're always willing to help. I continue to use Go-Geeks even though I've moved over an hour away-it's worth the drive.
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May 2024 by Pheonix Felwitch
Jason came out to my house and he was amazing. He was funny and pleasant and made sure everything was up to date. He also came to blow out my tower and I have shiny surfaces again. If Jason comes to your house, you can't go wrong. MAE
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March 2024 by Al Wilson
I brought a laptop in to be evaluated. It cost me NOTHING for the diagnostic charge for which I'm grateful. So, bottom line, this time around, it cost me nothing but, the next time I need a laptop or need to have one looked at, I am going to GoGeeks.
They were knowledgeable and didn't want to gouge me, as I said, didn't charge me at all for the diagnostic fee.
This is way different from my last experience with a local "pc repair company" (can I say Affordable PC Repair here or will it invalidate the comment?), which was terrible.
At any rate, from now on, I am a GoGeeks customer.
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February 2024 by Nick Russo
Efficient and priced well.
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December 2023 by Catherine Bousquet
We got a new home computer from Stan. Very helpful and professional staff. Installed it in our home and it is great. Would do business with them again in a heartbeat. Great folks.
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October 2023 by keli
You know that feeling you get when something bad happens, that sinking pit in your stomach, well that describes what happened. I simply cracked my computer screen and having done this before, I was ready to fix it. I ordered the part and for some reason couldn't set up my new screen. I brought it to go geeks. They have done work on my laptop before so I had confidence it was a quick fix. Then the call came, I ruined my computer!! You think OMG!! my info, all my files.....I wanted to throw up. I needed to order a new computer. Days of sick worry about my info ensued. They assured me they could clone my old hard drive onto my new laptop, but the skeptic in me said "not with my luck". Well, they did it!!!!! My new computer looks exactly like my old computer.....files all in check, even icons, microsoft office, adobe photo shop, all my word documents....it was all there and in working order. I want to thank everyone at Go Geeks for alleviating the massive stress I had over this. What a great job!! Hopefully I won't see you again for a long time, but knowing you're right there is a relief. THANX!!!Keli F East Longmeadow, MA
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July 2023 by Steve P
Always ready to help even when nothing to do with them
Customer service is game on with them
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Bought new computer here. Excellent service.
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July 2023 by Michael Donskoy
Nice people and service
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June 2023 by McCarthy Consulting
We took our archaic laptop to GoGeeks on a recent Wednesday. Due to it being a functionally obsolete model, rife with bugs, and not at all cost effective to repair/rebuild, Stan and his amazing staff (we dealt with Andy) suggested we upgrade to a modern day version of a laptop utilizing the newest and most secure operating system, Microsoft 11. We took Andy's suggestion and had all of our programs etc transferred seamlessly to a new Dell Inspiron 16 with state of the art functionality. This was done in 24 hours and the service provided was performed with a personal style that was very much appreciated. This cannot be compared to the service you would get from a big box store. GoGeeks service is absolutely unparalleled and, hence, far superior to what you would get from the big shops. Keep the small businesses in mind when exploring options for computer repairs or replacement of your hardware/software. Better yet, go to GoGeeks on Crane Ave in East Longmeadow and take advantage of their expertise. You'll be glad you did.
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May 2023 by C Adams
The two techs, one who worked with me to choose the laptop best fitted to my needs and the other who came to my house to hook it up to ensure everything was working, were outstanding in terms of knowledge and customer service! They both gave me insightful tips and could answer all my questions. I highly recommend this small brick-and-mortar shop!
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February 2023 by Shera Cohen
GoodConscienceKnow the work to be doneOne small problem today SaturdayCould you call me please
