“Absolutely great customer service by Tom M. He was very patient with our decision on a mattress. He made great suggestions to our needs. I highly recommend Mattress Firm and Tom M. for service. Great Job and thank you!!”
10AM - 8PM
474 Memorial Dr Suite A, Chicopee“They have an excellent management and sales team there.They are very helpful. Without being overbearing, they answer. All your questions never makes you feel like you're an inconvenience. Great people I would highly recommend them to anybody. An they have the best prices anywhere.”
“Here is an honest review.Pros:-Fantastic Black Friday deals-You can lay on the beds (duh)-Pretty large selection-Friendly staff-Decent location, very clean and niceCons:-Sales people watch you like a hawk-There is not one moment in that store where you are not being followed around-Cannot just go in to look, has to be a whole ordeal, questions and such-Social anxiety nightmareOverall I did buy a bed from here because I could not pass up their sale, but the first second I walked in felt incredibly awkward because they approach you and then never leave you alone to just wander on your own and look at beds. They are very kind people and very helpful, but it is a nightmare for somebody who just likes to look themselves.”
“Tony was very informative with all the mattresses and accessories as well as which would be best for me considering I had hip surgery. Showroom was clean and Tony was professional and cordial. Can't wait for mattress to arrive for a restful nights sleep.”
“We absolutely love our new custom made 12x24 Garage/Shed for our home. It's a beautiful addition to our property and Caitlin was fabulous with all her prompt assistance during this process. It was an absolute pleasure doing business with Skips Outdoor Accents!”
10AM - 9PM
665 Boston Rd, Springfield“Christine Gilrein at Raymour and Flanigan on Boston Road in Spfld. MA. did a fabulous job helping me pick out exactly what I was looking for. She didn’t hover like some salespeople tend to do. She heard me out, showed me what she thought I’d like and gave me my space to decide without any pressure. When I was ready to move forward she was right there ready to help. I highly recommend asking for Christine the next time you need furniture!!!”
8:30AM - 5PM
2131 Riverdale St, West Springfield“Absolutely recommend to anyone in search of office furniture. Came here for an office chair and was helped by a very knowledgeable gentleman who answered all of my questions and helped me find the perfect chair. Great prices too! Extremely pleased and will be back!!”
“A fabulous experience !Fully stocked with beautiful well made furnitureRecliners, couches & occasional chairs. Clients can select style, fabric & details to suit. Extremely knowledgeable staff. Patient & caringDon't pass up this store! You will be so pleased to be able to choose furniture that is made just for you”
10AM - 9PM
1406 Elm St, West Springfield“Just on how the product was presented, would make me go back and purchase something every time. Associate gave off a homely feeling and was honest with the knowledge of the product. And what I mean about honest, is understanding what I was looking for and what I was wiling to send. She did t make me feel as if I needed to uphold a certain look being in that type of store buying furniture”
10AM - 5PM
245 Enfield Street U, S. 5, Enfield“Really good. Everything perfect! Fresh rolls light and some magic spice id don't recognize but love. Green Curran and Red Curry were spicy with the right amount of heat. Don't let the lack of decor bother you. One of the best Thai I have tried.”
10AM - 7PM
231 South St, Holyoke“I’ve been here twice and both times I’ve had good experiences.They have nice things as well!They help you carry the items out and load it for you too.Good place!”
10AM - 5PM
2755 Boston Rd, Wilbraham“Very quaint little country furniture store. Easy to navigate through the building and they have a good amount of stuff. Prices are a little high, but no more so than any other country furniture store.”
“This place is great! Found exactly what I was looking for, a quality futon at a great price that is CertiPur-certified and doesn't smell like formaldehyde. Anne was extremely helpful and knowledgeable. Don't buy futon mattress from Amazon, shop local! Speaking of local, made in the USA! Made in Connecticut! Made in East Hartford! They have unique pieces of furniture also and some pretty cute paintings!”
“Great show room, so many lighting choices. The person helping us was wonderful, helpful and knowledgeable. I highly recommend visiting this lighting store. Chances are you will find what you are looking for.”
“Unfortunately was here to see the dentist, but this plaza despite it's many businesses, airways has plenty of parking and open space! Atm available for Quick cash! Never over crowded! Great parking is to be noted highly!”
10AM - 5:30PM
42 Myron St, West Springfield“Absolutely love my navy blue leather reclining sofa and chair. I'm really able to appreciate the quality of the furniture, now that it's in my apartment. It was worth every *****. As the saying goes"you get what you pay for". ***** and **** are very knowledgeable, friendly and listens to what you're looking for. This will definitely be my go to furniture store for future purchases.”
“Kass was amazing very helpful my family moving after 12 years and was able to get a little something for everyone Kass helped us every step of the way thank you. We will definitely be back again”
“Had a good number of extra wide recliner chairs... Five or six, I believe. The salesmen were very helpful and the delivery was smooth. I went to all the furniture stores in the area and ONLY Pieroway's had the largest selection of what I wanted. Lazy Boy only had one!!! Pieroway's also gave me only the amount of credit I needed to purchase the recliner, another store gave me $13,000 and now it must be removed from my credit report. If I wanted to wait longer I could have chosen from many fabrics and colors but the recliner is exactly what I needed and so comfy. No high pressure to get extra warranties or other expensive add-ons.”
9:30AM - 5:30PM
508 Montgomery St, Chicopee“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
10AM - 7PM
44 Holyoke St, Holyoke“The store manager Quinn waited on us. He was thorough and knowledgeable. He literally invited us to get comfortable in the various positions we sleep to get the total experience of what having a sleep number bed would feel like. Honestly, my husband and I were very close to falling asleep right in the store. Great experience was had in helping us to make this decision.”
8AM - 4PM
270 Main St, Agawam7AM - 3:30PM
532 Main St #6, Holyoke10AM - 9PM
895 Riverdale St, West Springfield“After a bad experience at a competitor I went to R&F. I sprinted through the store one night to get ideas and measurements, then came back and placed my order the next day. Both of the sales people were kind and helpful. The product was delivered as promised and is perfect for my space. Fast, efficient and friendly....exactly what I was looking for!”
“Daiyaan was a great salesman. He introduced himself as we came in. Then he let us be to explore there nice showroom. As we got comfortable trying out the beds he had reproached us and was very informative. We purchased a nice bed and we plan on going back for a new couch next year. Highly recommended..”
9:30AM - 9:30PM
25 Hazard Ave, Enfield“LISA LALLY! This review is for this phenomenal woman. Lisa went out of her way to call other stores to locate a stool for me. Her attention to detail and commitment to excellence are clearly reflected in her work. Excellent customer service -- she went above and beyond. Thank you so much, Lisa!!!”
“I was blown away by not only the quality of the furniture and products, but the customer service experience as well. Beautifully displayed furniture that brings out the beauty of your living quarters, and the quality is remarkable. I'm a new homeowner in Springfield, and I can say without a doubt that the vast majority of my furniture and home decor will be coming from here. You have to check it out!”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
“Very positive interaction with the owners about their services. They spent time answering my questions and provided great information about design. Their design center is exceptional, and it's great that they are local.”