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“Andy was great! Took his time and explained the differences in mattresses we were interested in. We did ultimately purchase a Sterns and Foster mattress.
Thank you Andy for a great experience.”
“Such an awesome employee! 5 star customer service. He was very knowledgeable on the products. Got us into a great mattress. Above all else he was excellent with our over active 5 year old! Definitely would be back in the future for another mattress.”
“Motkue, “Kue” was the nicest most knowledgeable man my wife and I have ever had the pleasure of working with , he was funny and made our whole experience amazing , we ended up trying a couple different mattresses and Kue helped us find the exact one for us. We were in and out and would really enjoy doing business with Kue again.”
10AM - 9PM
665 Boston Rd, Springfield
Furniture Stores
“Ana Mendez was a wonderful help in our purchase of the Zeke recliner. It was super easy. Ana explained everything. Answered all my questions. It was fast and set up delivery. From purchase to delivery only took a couple days. Ana was great.”
“Was helpful in researching price for "As Is Floor Model" set in Denise's absence. I purchased the bedroom set and delivery is forthcoming.
Thank you.”
“Amazing experience the sale person Anthony was very helpful and very knowledgeable about the product and help me find exactly what I was looking for. I will 100 percent be coming back.”
10AM - 9PM
1406 Elm St, West Springfield
Furniture Stores
“Omar Cox was our salesperson & he was very respectful of us shopping quietly but letting us know he was available. He was very knowledgeable & listened to our concerns and helped us decide on the best recliner for our situation, as well as a new bed, and he made certain we got all available discounts & courtesies.
Great salesperson & great shopping experience all around.”
11:30AM - 7:30PM
890 Suffield St, Agawam
Furniture Stores
“This is the second time that myself and my husband have been to this store. The service both times was curious and pleasant in addition to accommodating to get it to us in a timely manner. I would buy from them again.”
“Service was great , prices are fair, and the people are friendly and polite…I would highly recommend this business… thank you for all and I would come again ☺️☺️☺️”
9:30AM - 5:30PM
508 Montgomery St, Chicopee
Furniture Stores
“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
“I've purchased a few things from Skip's to date: our pool shed in 2020, which is a great addition to our pool area. We had electricity run to it, and it's a hub for our summer pool time - a cold drink, some music... its perfect. It was a great purchase and the guys who placed it for us were also great, working on a really hot day to get it in for 4th of July. I also purchased a really pretty hutch for my kitchen. It was a little bit bumped up due to being stored in a crappy place (not sure they were planning to actually sell it...) but they were great in letting me negotiate a fair price. I was able to repair it myself and it's been a gorgeous addition to my kitchen. Most recently I went to Skip's and Caitlin was really helpful. Friendly and really giving with her time. Honestly, she wasn't just a really kind and patient employee of Skip's, she's someone I'd actually want to be friends with. I've never had a bad experience here, and would encourage people to come and have a poke around the store. There are so many beautiful pieces of furniture and some really friendly people there to help. :-)”
10AM - 5:30PM
42 Myron St, West Springfield
Furniture Stores
“Absolutely love my navy blue leather reclining sofa and chair. I'm really able to appreciate the quality of the furniture, now that it's in my apartment. It was worth every *****. As the saying goes"you get what you pay for". ***** and **** are very knowledgeable, friendly and listens to what you're looking for. This will definitely be my go to furniture store for future purchases.”
“Strong value, service and selection, Dream Decor in Springfield, is better than any other furniture store in the area. The staff is fully bi-lingual and knows the product and what is and is not available in certain colors. Lastly, the decor isles are complimentary to the furniture they have on the showroom floor.”
“Brought my Dolphin pool cleaning robot to Namco on Boston rd in Springfield and was helped by Paul. We was amazing and he helped me get it fixed and running again with no problem. I highly recommend if you have an issue with your Dolphin robot to bring it there and ask for Paul!! Two thumbs up and five stars for you Paul!!”
“I was very pleased to find Elegant Lighting. The showroom is impressive. Service was efficient and friendly. Found that one special, very beautiful bedroom ceiling light that's going to complete my room renovation.”
“QUALITY. USA MADE, mostly. More $ than big name down the street, but REAL FURNITURE, not fast-fashion veneer. Last month my sister asked about the new couch - we bought it 13 years ago & sit on jt all night every night, it's our only seating in living room. She's at our house regularly. It still looks perfect. Bought Amish-style tables here. Dovetail joints, tight, SOLID CHERRY, gorgeous. Buy here if you want it to last. Oh - no salesperson follows you, like the ads promise.”
“My husband was hit while on his motorcycle. Years ago we purchased a recliner from the West Springfield store. I went to set it up for my husband, so it would be ready when he came home from the hospital and rehab. It wouldn't work. I called the store in West Springfield and spoke with Mike. At first he said he would order the part and it would take about 7-10 days. When I explained my husband needed the chair now as he was on his way home, Mike said he would take parts from a new chair and be right out.He came to our home within a few hours and got the chair up and running. I am so grateful to him. This is a family business with a heart.Thank you Mike.Judi”
“Awesome experience , Tea was very helpful professional and polite . Went out her way to help me out (a veteran with disabilities ) on the computer . Highly recommend”
“We have owned Stickley furniture for over 20 years. When I called about getting new upholstery for our Mission Settle, Lisa was very helpful on the phone, and in person helping us decide on new fabric.”
8:30AM - 5:30PM
98 Lower Westfield Rd, Holyoke
Furniture Stores
“Unfortunately was here to see the dentist, but this plaza despite it's many businesses, airways has plenty of parking and open space! Atm available for Quick cash! Never over crowded! Great parking is to be noted highly!”
“Last one month looking for furniture, Visited to so many furniture around Western Massachusetts. To Bob two times . Good choice good price. Very reasonable prices and quality. So many choice. Sales person who helped us, in the first floor lady very nice.”
8:30AM - 5PM
2131 Riverdale St, West Springfield
Furniture Stores
“Absolutely recommend to anyone in search of office furniture. Came here for an office chair and was helped by a very knowledgeable gentleman who answered all of my questions and helped me find the perfect chair. Great prices too! Extremely pleased and will be back!!”
“The owner Hazel is absolutely amazing! We had been looking for some new furniture & had been to many furniture stores. Uncertain which way to go...Hazel offered to come to our home and she literally transformed it! Her enthusiasm is incredible - never had such an enjoyable purchasing experience. Our style was all over the place and she figured out what it was (mid century modern) & how to make it cohesive while using many things we already had. She also brought in items that we could choose to keep or not - such a fun process and her creativity is A+. Her paint color suggestions +++ were spot on - TRUST HER! The room(s) layout(s) now works and she's created spaces we love to be in - thank you Hazel!”
9:30AM - 9:30PM
25 Hazard Ave, Enfield
Furniture Stores
“I came here for the first time with my mom. We looked around the store and it was big. It also had alot of home goods inside this store. It had rugs, alot of different lights, picture frames, silver ware, dishes, wine glasses, ect. The staff were nice and friendly. The parking lot was huge with alot of parking and handicap parking, handicap accessible entrance.”
“We were very well taken care of the minute we walked in the door. Mitch walked us through everything style of mattress and bed frames. And yes, we enjoyed putting our feet up trying out the comfort of each bed. We are happy with our selection and are excited about the arrival of our sleep number bed next month. Thank you again, Mitch and we’ll be sure to send our friends your way!”
“Great customer service I got beds from them and they are worth it I love how the gentleman helped me and they delivered the same day I'm really greatful for the time and work they do I'll be coming back really soon”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
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“Very positive interaction with the owners about their services. They spent time answering my questions and provided great information about design. Their design center is exceptional, and it's great that they are local.”