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August 2024 by Santa Cruz
The good news is Sarah, who runs the office is very nice and does a great job. Unfortunately in my opinion the quality of work done on my car was really not good. I'll spare all the boring details but the outcome does not look good. The damaged area is noticeably repaired with poor body gaps and visible creases and imperfections especially in sunlight. Also the fuel door does was not properly reinstalled and now is faulty. I really wanted to be happy with Custom since Sarah has such a good attitude but I think there are better shops out there.
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August 2024 by Earl Burney
Unmatched integrity.... I was quoted $1,000.00 for a repair on my Chevy Impala. Once they got it in the shop they discovered that they could buff out this damage instead of repainting, which they did, looks like new. The bill was substantially less. Mike will have MY business as long as he is IN business!
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August 2024 by David Dumais
If you have an older car don’t waste your time here. Brought my car in for simple door handle replacement. They had me purchase the part myself and schedule appointment. Dropped it off and then change their tune and say they don’t want to touch it.
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June 2024 by Lisa Dickinson
I had my kid and dog friendly (read dirty!) minivan detailed and they did an awesome job! Really friendly and easy to schedule. Highly recommend.
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January 2024 by DAVID CZAPOROWSKI
Was hit in rear… custom was recommended by my insurance company . Office manager Sara was wonderful. I had to do nothing!!!sara dealt with my insurance and also dealt with car rental place. When truck was ready ( which came out great) I literally dropped rental off at there shop and she had rental place pick up. Every business should have someone like Sara to make a difficult process SO EASY!!.. Thankyou custom and Sara ..
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September 2023 by J. P.
Great customer service so far! Will update after work on vehicle is completed.
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September 2023 by theresa farquhar
A few months back I went to them in need of a quick side view mirror replacement.....I was so pleased when they said "sure just give us a few minutes and we will be happy to help"..I was so impressed with the level of customer service and kindness..I was in and out within 1/2 hour and the cost was so reasonably...Thank you so much Sara, Mike and John for giving me TRUE customer service which is extremely hard to find these days......
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September 2023 by Bruce Dimm
Friendly, knowledgeable, straight up & a pleasure to deal with. And good work too....
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February 2023 by J P
Everyone here is extremely polite, cortious and of course friendly too. I highly recommend this shop!
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February 2023 by Hutta Pe
Great customer service so far! Will update after work on vehicle is completed.
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February 2023 by Robert Mimaki
Wonderful customer service (Thank you Sarah!) and great workmanship.Took in my wife’s car for repair and the cost was very reasonable and they did a great job.
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October 2022 by JollySpace Camera
Had a dead window in my 97 camaro all summer, called about 23 other places brought it to about 6 of those 23 places not a single one of them would even ATTEMPT to properly diagnose it let alone attempt working on it. Without hesitation CAB told me bring it on down the 26th, got it repaired the same day. Works amazing now and was very reasonably priced considering one place wanted basically double what they asked and then refused to do the work. Would highly recommend Mike and his team, very friendly and professional bunch.Service: Electrical
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June 2022 by Event horizon
Its a great place to go as long as their is no issue with the repair, if you run into a issue with the repair, your on your own.Services: Painting
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May 2022 by Anna Wing
Had some damage to my suv doors. I was greeted so nicely when I entered the building. The youg lady that took care of me at the desk made me feel so much better. I got to meet Mike before I left and I knew they would take care of my car. I was just amazed at the work they did when the repairs were complete. I most certainly will use them again,and will recommend their use to my friends. Thank you so much for a job Well done!
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February 2022 by Jamie Arias
I had an accident around the holidays . Very busy time of the year but Custom Auto made things so much easier for me . Sarah the receptionist was amazing ! As of my car it looked great !!! I couldn’t even tell the side it got hit on . I highly recommend this place . I was very satisfied! ? Thank you Custom Auto ??
