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April 2024 by Dan Sadowski
Colonial Auto Service is top quality, professional, and customer focused. Dan at Colonial is easy to talk to and really went above and beyond for the repairs I needed on my SUV. If you need service for you vehicle call Colonial Auto Service.
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February 2024 by Marianna Anderton
Accommodating, honest home town service!
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February 2024 by Craig O’Connor
Colonial Auto is the Best and most Honest Auto Repair business in Western MA. They have taken care of me along with my families repairs for over a decade. Dan and his Brother Brian are always there to help at a moments notice from oil changes to major repairs! I was in need of an exhaust and instead of charging me for a job he wasn’t prepared to do he even referred me to someone who could? They helped me w good results and at a great $!! Again, if you want Honest, Reliable, and Affordable!! Colonial Auto is your only option!!
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January 2023 by Sean Woodard
Dan has been, by far, the most competent and honest mechanic I’ve ever done business with. He has always delivered the very best service with all of my vehicles for many years. Hard to find a mechanic on this level.
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October 2022 by Patsy Martin
This is one over priced rip off. I was quoted a price for a Hummer H3 starter replacement. When I picked up the truck the price was considerably higher. I was told the original price was priced on a Hummer H2. How is that possible the prices are much higher for H2 parts. He was lost in his lie. Another mechanic trying to make a mortgage payment on every part they install. Higher than normal prices. A true rip off. Shop elsewhere!!!! You have been warned!Service: General repairs & maintenance
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September 2022 by Troy D
Worst car repair that I wouldn’t give one star if I could. Took my mothers old van to get brakes fixed and drove a mile down the road but had to reverse and all you heard was cranking noises, everyone looked. I took it back and the guy drove it and said it was fine until I told him to go in reverse. Then he said it’s cause the brakes were new. No it kept making those noises and the brakes gave out with my mother and step father driving! They ended up getting a new car an didn’t want to press it further.
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September 2022 by elizabeth “Beth” estabrook
Polite, pleasant and prompt! Efficient and willing to answer questions with understandable info for the layperson. Never pushes just an informed suggestion. Dan is super!
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June 2022 by Sean M.
Im not writing this review based on work performed on my car, but instead work not performed. I dropped of my car at 8am assuming some major suspension work $$ was needed. Received a phone call at 10am indicating that problem was fixed and only required some minor adjustments. Cost was very reasonable and car drives smoothly. My point here and main reason im taking the time to write this is I could have easily been taken advantage of and charged MUCH more $$ - and wouldn't have known the difference. So for that alone im giving this place a solid review and would definitely go back. Although hoping I dont need to!
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June 2022 by Michael Davis
We use colonial auto for all of our car repairs. We recently brought in our Ford Explorer which had a problem with the automatic rear seat storage system. Rather than charging us over $1000 by replacing parts, the seats were repaired creatively using some securing bolts. This alternative approach saved us $700 and the solution aesthetically looks great. Not every repair shop would have done this. We are very appreciative! Mike and Kathy DavisService: General repairs & maintenance
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April 2022 by Max Cruz
Worst car repair that I wouldn’t give one star if I could. Took my mothers old van to get brakes fixed and drove a mile down the road but had to reverse and all you heard was cranking noises, everyone looked. I took it back and the guy drove it and said it was fine until I told him to go in reverse. Then he said it’s cause the brakes were new. No it kept making those noises and the brakes gave out with my mother and step father driving! They ended up getting a new car an didn’t want to press it further.Services: General repairs & maintenance
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November 2021 by Joe Barbeau
Colonial does a great job, has been servicing my vehicles for 10 years. Very busy for a reason, excellent service at a fair price.
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October 2021 by Paul G. Rasid
I have used Colonial for some time and they are nothing short of professional in servicing my vehicles. I get prompt service, many times I can get my car the very next day. They are courteous, very reasonable and will advise with any other issues they may discover. I would recommend them in a heartbeat. I am sure that when you use them you will become a repeat customer. It is awesome to have them so nearby.Services: General repairs & maintenance
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December 2020 by Gerald Daniel
I brought my truck there for repairs over holiday weekend my starter went. The garage was spotless and the men that ran it acted in a perfessional manner. Fast service
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October 2020 by elizabeth estabrook
Polite and prompt!
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July 2020 by Jose Cotto
Very pleased with the repair on my Toyota truck!
