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December 2023 by alexandra gomez
Purchased a three pack of chocolate chip and M&M cookies made by Big Y bakery. I gave one of the cookies to my niece and she bit into it and told me something was wrong with the cookie. I looked at it and it was completely raw. I was even able to roll up the dough into a little ball that’s how raw it was. I then called the store to let them know so they could check the other cookies to prevent another child from eating raw food and they didn’t really care or seem to be concerned. I was told by one employee they would tell their manager and another transferred me to a manager who never answered and was just constantly ringing.
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December 2023 by Shane M Gordon (Sawuwaya)
Customer service was very prompt & answered my questions the best she could have.
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December 2023 by Diana Langle
Well stocked. Easy to find items. Great produce.
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November 2023 by Elaine Viecelli
Just love Big Y! Visit to East Longmeadow store was a nice experience!!
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November 2023 by Bruce Christman
Great selection of products. Very clean and organized. And the staff are great. Always helpful. This is my go too grocery store.
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October 2023 by Tom LaRussa
This may be the most expensive place to grocery shop, but the quality of the food is better than the competition, and the employees always seem upbeat which is a credit to the corporate culture.
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October 2023 by d j
The freshest seafood you can get. Besides fishing it yourself ??. Delicious choices ranging from crab clusters, tuna , haddock, sushi. Always made daily.
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August 2023 by Dina Pallazola
Always clean, friendly, well stocked but it is expensive without sale items
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August 2023 by alan bank
Every time I ask for thin or ultra-thin sliced deli meats@ BigY East Longmeadow, they are sliced thick. How do I need to ask to have the meat sliced the way I order it?
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August 2023 by Sharon K.
I had a horrible experience at Stop and Shop across the street today; I picked up a package of bacon that clearly had two round spots of green mold. When I brought over to the Deli person, she told me it was not her department. I checked out with what I had less any meat and went to Big Y to finish my shopping. Their bacon was fresh looking and the peaches and plums were a dollar a pound cheaper than the Moldy Supermarket. I did call manager at S & S and told him that his employees made me a Big Y shopper today. In the past, I just did not like not having plastic bags, but S & S does not have now either so I would rather shop at a clean, well stocked store that has meat with the green mold of Stop and Shop!
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August 2023 by Your Your
I wanted to remove a jack fruit from our cart and it took them 10 minutes to get someone to do that. And we wanted bows and the lady thought we had soup in them and fought with me over it. This place is terrible Tyler
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August 2023 by Anissa Mills
Avoided the store for many reasons, go in as a last resort just to have an encounter with a unfriendly and prejudice employee. Overall disgusting and discriminatory experience and it’s a shame in 2023 we still have to deal with stuff like this.#ShameOnBigY#EL
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July 2023 by Paul Francis M.
What's not to like about Big Y. Always will support businesses that support the community. Anyways, early morning Monday shopping and all the employees I came in contact with were all alert and friendly. Walked out with more that was on my list.... Need to stay out of those middle grocery aisle lol
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June 2023 by kue yang
While standing in line first trying to get my order with my son a white male customer stood behind me waiting, the worker completely ignored me and asked the white male customer if he needed anything right in front of my face, after they were done with the customer white male they then keep working for another 5 min ignoring me and my son, then asked if I needed help, workers here seems to be racist.
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June 2023 by Nikki D
This BigY has a beautiful floral section, fresh produce and is stocked pretty well considering the empty shelves I've been seeing at multiple food stores. I go to multiple different BigY's depending on where my errands are for the day. Certain BigY's do carry items that others do not. The only BigY I don't recommend is Sixteen Acres. Southwick, East Longmeadow, Longmeadow and Palmer are all wonderful.