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October 2024 by Patty Battista
Great place. Dropped off some much needed, Clean towels and blankets to their rescue.
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October 2024 by Joshua Weinberg
We have adopted two older cats from Second Chance. They treat and take care of the animals very kindly and we will be adopting again at some point in the future from them again!
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September 2024 by Jeremy Dmytryck
Absolute best place to adopt your pet, super friendly staff. After calling 9 different places this is the only one I could find were they would let you see the animals without an appointment and they walk you through everything you need to know simple and quick no waiting 7-9 business day for service. Thank you for your help it was a pleasure I will definitely be back in the future.
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August 2024 by Brenda Caron Parish
They do so much for so many animals! They are amazing and caring every time we’ve brought our pets there. I’ve also adopted from them
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July 2024 by dorrie maynard
it is true what people say about this place, very un user friendly, rude, keep you on hold for 10 min. at a time and when you want to make an appt. for 1st time for two dogs, they will only see one at a time when I asked why, they said it was only 1st time because the vet wants to get to know the dogs? and they will ONLY book an appt. if and when they have all the paperwork from previous vets!!! I have never heard of such a lame excuse, I have ALWAYS brought both my dogs at the same time to all vets that I have ever visited! SHAMEFUL for a community non profit that is supposed to be helpful and accommodating for pet owners.
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June 2024 by Anne Longacre
This is Bungalow a wonderful cat I adopted he’s around 2 years old. A real sweetheart
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June 2024 by Kelly Adomaitis
I've thought long and hard about how I wanted to write this review.
Edit to respond to your response: There is no misconstrewing being told that our dog was "reactive, aggressive, and she will only get worse over time". If it is to test compatability then why did we not do a meet and greet with the second animal? As I said in my review, I respect policy. But the way we were treated/judged as well as the labeling of our animals is where the problem lies.
TLDR: Very uncomfortable interactions with humans, dogs we met were super sweet. I respect your policies. I do not respect you labeling OUR dogs aggressive and implying you know our dogs better than we do after less than 5 minutes of meeting them.
A few weeks ago we went into the adoption center to look at a few dogs. Immediately the vibe felt off, but I was excited to be there with hopes of finding a new companion since my dachshund has passed. I brought my husband and mother as we all live in the same house, so as to follow policy. We met a few pups and narrowed it down between two. Due to us having two dogs at home we were informed there needed to be a meet and greet. We told the staff our dogs only leave our property to go to the vet. They don't like cars and don't do well on leashes. Therefore it might stress them but we understood the policy of a meet and greet so we complied.
This put our nine year old dogs into an extremely stressful situation. They were stressed from the ride and leashes, but then as soon as we got out they could hear all the barking dogs. We tried to go forward with the meet and greet. One of our girls cowered. The other sniffed the pup then backed off. However, the pup then jumped at her. She curled her lip and that was the end of the meet and greet. The girl informed us that made her nervous and she didn't think it would work out. Mind you, she allowed the 4 month old puppy to jump at our dog twice after our dog had already initiated then stepped back.
Supposedly she went inside to speak to the manager who claimed to witness the whole thing from the window. Not sure how that was possible considering we were behind a car in the parking lot.
Needless to say, we were denied the ability to adopt. That's fine. I can understand that you think you're doing what is best. I understand following policies.
What's not okay is to label our dog as reactive and aggressive. Claiming she would only get worse. Not only that but to tell us that we were wrong that she's accepted other dogs in the past. As if we don't know our own animals and your volunteers know more about our dogs than we do.
You took a two minute interaction with our dog who was beyond stressed, and labeled her negatively with the claim that she'd hurt a puppy.
I understand policy and due to having the other dogs on the property, which i was truthful about, we complied. I do not fault you in your decision because again, there are policies.
My issue lies in the insult of implying that we don't know our own dogs. What you don't see is the way she mothers the cats, our since passed elderly dachshund, or a new puppy. You saw a very short interaction and claimed she'd only get worse and harm another dog.
The dogs we met were sweet. The humans we met, not so much. The whole interaction right from the beginning was off. We felt judged from the moment we walked through the door. I should have heeded the warning from a family member who had gone through this shelter and had a less than stellar experience.
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May 2024 by Mary Lee Welch
I adopted an 8 week old kitten one week ago. She is the cutest and yet freshest new member of our family. We had cats up until a few years ago and weren’t sure if we wanted cats again. Saw this kitten at Second Chance in the Pet Smart location in Northboro. Adoption was very easy and very thorough. Health and care details were explained and questions were answered. I would recommend Second Chance to anyone that’s looking for a pet.Our kitten is Vivian (aka Bitsy) and is doing a great job in training my husband and me on her wants and needs. I didn’t realize how much joy this little girl could bring into our lives.
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May 2024 by Ryan Dausch
Great shelter with wonderful animals and people
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March 2024 by Tracy Cee
Very helpful and responded to my adoption inquiry immediately. I was able to adopt my precious kitty within a couple days! And....all their animals come with a chip already in case they get lost! Awesome!!
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March 2024 by John K.
Great place to adopt unwanted animals. Rates are very reasonable when you factor in all the work that went into getting the pets ready for their new Furever homes. Shots, vaccinations, spay/neuter, chipping and sometimes transport from other areas.
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February 2024 by Jennifer Henrichon
I brought home a beautiful little girl 2 years ago and she is now part of the family.She is from Alabama so snow was new as she was only 1 year old when I got her
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January 2024 by Natasha Matthews
I had two cats a few years back that I had to give up for adoption. They were a mother and son pair. Both of them had skin problems, the boy cat wouldn’t even let us near him even after living with us for two years. He must’ve been traumatized or something. Sometimes he would walk over to me but I couldn’t touch him. He would just walk around me. But he wouldn’t come near my husband at all. The mommy cat was extremely sweet, she was friendly to everyone, loved belly rubs. For some reason she gained tons of weight and started peeing on the floor every day. We didn’t feed her a large amount of food. Just a normal amount of dry food. I don’t know how she gained so much weight. Her son gained a few pounds as well. It got to the point where we weren’t sure if we could continue to care for them. We could not afford to take them to the vet to see what was wrong at the time. We couldn’t afford the special skin lotion they needed. I felt terrible but we had to give them up. I got in contact with someone who would bring them to a good shelter where they wouldn’t get hurt and they would stay together. I was trying to do the best I could for them despite the circumstances and I felt that someone else would be able to afford to give them a much better home than I could. I just wanted them to be happy and well cared for. Well after we gave them to the lady who worked at the shelter (we met her halfway at a plaza like 40 minutes away from our apartment) I later got a call from the shelter. When I answered the phone they immediately started berating me and asking me questions in a very accusatory tone. They acted like I force fed the cats to make them fat. I explained that I fed them a normal amount of food and I wasn’t sure what caused the sudden weight gain. They asked me what I fed them and I told them dry food and the brand. They were appalled that I wasn’t giving them more expensive and better quality food (we were literally just doing our best) they kept going on about the cats weight, told me they looked messy and unbrushed, basically acted like I was an animal abuser. They kept going until I started crying, then kept going some more. Like they were just in a carrier for the long trip maybe their fur got a little messy? They looked fine when they left. I never mistreated them, I brushed them all the time. The people were so horrible to me and I got so angry at their accusations. I’m sure they treat the animals well at this shelter but be prepared to get treated like a criminal for having to give up an animal.
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January 2024 by Sherry Butler
Even though I was denied a second kitten to provide a companion for our adopted cat ..Second chance kittens and cats are so clean and sweet they outweigh any other reason of biased judgementsMy policy when I adopt is for life..I helped my many relative care for their cats since I was 9 years old to 39
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January 2024 by Steve Picard
They are the best. I have adopted two animals from them and they have outstanding Vet services also.
