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February 2024 by Carissa Curtis
Both staff members were very helpful and knowledgeable.
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February 2024 by Chris
Isaac was tremendous...he went from a to z in setting up new phone...blue tooth..excellent service. A credit to verizon
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February 2024 by NANCY WELJKOVIC
Isaac was our technician. He was kind and patient with us as we are older and needed some extra help. He also offered to set up our phones to our cars! Who does that. Isaac does. Great service.
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January 2024 by Maureen Lynch
Best experience ever changing phone carriers. We had another carrier for 25 plus years. Too many ad pop-ups with them. Issac was excellent. He took the time to explain the different plans, costs, freebies, protection plans, etc. He is a no nonsense person. He was a pleasure doing business with today. He wasn't just trying to shoo us out the door. I would recommend this store to anyone.
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January 2024 by Holly Czaja
Isaac was fantastic. Very knowledgeable, patient with all my questions, very friendly and super helpful. Highly recommend!!!
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January 2024 by Thomas Lynch
Excellent people skills. Thorough in explaining features of the phone. Straight and to the point. Very friendly & courteous. OUTSTANDING!!!
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January 2024 by Andrea Salamone
Always fast and helpful service
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January 2024 by Joe Meserve
Had a wonderful experience with Isaac. He was patient and transferred all my stuff
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January 2024 by Suzanne Peterson
Saj was amazing. She was so patient and informative. We went in to get one phone fixed, but instead ended up upgrading 2 phones, upgrading our plan and getting a few accessories! I have been with Verizon for 17 years and do not plan on going anywhere! Thanks so much for amazing customer service!!!
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January 2024 by Scorpio76
Love my new phone service was great
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January 2024 by David Harris
Great customer service!
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January 2024 by Melanie Bernier
The Verizon Wireless customer service representative at the East Bridgewater location working today (New Year’s Eve), was friendly, knowledgeable, direct, and very helpful. He went above and beyond what’s likely required of his job by helping me understand how to load long videos from iPhone to social media platforms without using editing software to cut the length. I was there to take advantage of a trade-in deal, so tech assistance was definitely outside his purview. Granted there were no other customers waiting, but he could have easily brushed me off and politely pretended he didn’t know how to help me, especially since he had to order the new phone and we couldn’t do anything in-store except make the purchase today. But he took the time to help me anyway, and now I’m able to upload a bunch of videos from my phone directly to my social media without having to compress them and edit them on my computer first, saving me a lot of time and energy before I do my final back-up once I hear that my new phone has come in. I know that taking the extra time to do this kind of thing for a customer isn’t always possible and, having worked in the service industry throughout all of my schooling, I know how difficult it can be to remain engaged with even the friendliest of customers on slow days. Yet this service professional kept the experience real and light, even when the woman I was with hysterically called her husband to make sure he approved of her using the debit card she used to purchase the remaining balance on the new phone (as my Christmas gift) after the payment had already gone through and a receipt had been printed, as well as happy to help with my rather mundane question. It was refreshing to come across someone like that. It was model job performance ?
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January 2024 by Darcy Bowes
Isaac the Manager at the Verizon Store in East Bridgewater is phenomenal!!! He was extremely knowledgeable, friendly, answered all my questions and gave superior customer service!!
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January 2024 by Ashley Hagopian
Saj is wonderful, went the extra mile helping me to fix my phone, as well as purchase a new iPad! ! Helpful and efficient, courteous and great at multitasking. I will be using her anytime I need an upgrade or help with a new product or device! Great asset to your team for sure! Deserves a raise to help her pay for her glasses that broke while she was busy helping customers!
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December 2023 by scott piche
Isaac at EB verizon is best sales rep I have dealt with over the 26 years of being a verizon customer.
