No better airline when it comes to modern aircraft and attentive attendants. Only complaint was in London there is only ticket counter service at specific times which makes checking in impossible if you arrive early with bags.
September 2023
Flying with them has generally been a real treat, although the Upper Class has become much more like a lower Business class or Premium Economy over the past 5 years. They load up the Upper Class with standby Coach passengers who didn't necessarily pay for it.