“Had a great experience. Jim was fantastic, took great care of us. He was very patient with my indecisive wife. We will be back in the future about a mattress from Jim!”
10AM - 8PM
194 Alewife Brook Pkwy, Cambridge“We had an amazing experience mattress shopping at the Fresh Pond location. Keturah was amazing! She was so patient with our indecisiveness, truly listened to our needs, and ensured we found the best fit mattress for us. WE HIGHLY recommend coming here and working with Keturah for all your mattress shopping needs!”
“The woman Andrea was very knowledgeable about all bed frames is what I came in about I no idea there were so many different types and sizes she took the time and checked out back in stock and you had what she recommended, just walked off the street had no intention on buying anything I was just looking around she was a true costumer experience.Thanks againI will shop there again for sureSean”
“Charles was great! So easy to talk to and work with. Great service! Helped me out alot even knowing I was just looking and still spent the time with me. I ended up purchasing and he stared me in the direction he knew I was trying to go in. Thanks Charles!”
“My visit here was absolutely wonderful. Immediately I was greeted by the store manager David who within a few minutes of speaking with him, knew exactly what we were looking for. I have joint and back pain so finding a good mattress was essential. David took me around the store and made sure to give useful information but did not overwhelm me with too much. He was personable and made me feel like I was the most important customer. He made the dreaded “finding a new mattress” experience enjoyable. I give this place, David and the team a 10/10 in all aspects. Would definitely recommend this store to anyone in need for a new mattress with the most hassle free and enjoyable experience”
“My fiancé and I had a great experience at Mattress Firm on Boylston Street. We had been to a few places and Luis was by far the most knowledgeable and attentive person we met. Luis knows mattresses and was great at listening to what we were looking for and helping us find a good match for our sleeping needs. He also educated us on the most cost effective way to purchase the mattress. We felt like he was treating us like a friend! I would highly recommend anyone looking for a mattress work with Luis.”
“Good experience. Salesperson (sorry, forgot her name) knowledgeable, guided me to right purchase at a great sale price. Very personable, easy to work with. Helpful, welcoming phone calls with other salesperson prior to purchase too. First walk-in a couple of weeks earlier felt a little too pressured for me, but sale lured me back and all went well. $99 charge for getting mattress from front door to bed is too high (did it anyway), but that is only real complaint. Overall highly recommended.”
“Johnathan is a true professional, if you are shopping around for a new bed you have to request him. He helped me with financing all while we had crying screaming kids running around. I wanted to hug him at the end. If you want to invest in your sleep go here and make sure he helps you ( I'm sure the other people that work there are great) but he is refined and a genuine person. Thank you Johnathan ( we got the new hybrid temperpedic.)”
“Thank you Mehgan!! Excellent customer service we need more like you on the Job!!!..I left another store because I didn't get the same service that Mehgan gave me" there's not enough stars to fill in for her ***********”
“Had to return the bed I bought here in February from Dave B. Bed caused lower back pain. Dave was very helpful selecting a new bed & the return of the first bed. Only negative-The adjustable bed frame I wanted was not available-of course it was one of the least expensive options.”
9:30AM - 8PM
38 Furlong Dr, Revere“Buy with Ike! Ike walked me through the whole process and understood what I was looking for. Made sure I got what I wanted and answered every question I had. He went out of his way to make sure I had the best experience. I 100% recommend this place because of Ike.”
10AM - 8PM
45 Newport Ave Suite 10, Quincy“Sunni was absolutely amazing. She was kind, knowledgeable, understanding, and explained any questions or concerns that I had. She listened to feedback very well, and gave me great suggestions. I am very satisfied with her service and the mattress that we selected.”
“Mark was fantastic!!! I'm on my.new bed right now and couldn't be happier!!! A complete pleasure very knowledgeable as well.Thanks to the Everett staff! Great store!”
10AM - 8PM
884 Providence Hwy, Dedham“Had a great experience working with Eleni to find my perfect mattress. She helped me find the right mattresses to try and showed me all the features available on each. I never felt pressured to buy one mattress over another and feel comfortable I’ll get the right mattress with their 120 day guarantee. I would work with Eleni and Matress Firm in the future!”
10AM - 7PM
660 Arsenal St, Watertown“Thank you Mattress Firm for our new BeautyRest mattress recommendation. Mike was instrumental on the choice of mattress and provided us with the best deal right before the holidays! Their delivery system was also excellent!”
“The prices were affordable and the selection was huge. I purchased a queen size bedroom set with a mattress and box spring. The sales associates were pleasant to work with, I would definitely return to purchase more items.”
10AM - 8PM
40 Squire Rd, Revere“Best prices in the Boston area for mattresses and the service is top notch. The Salesman made it easy for me to find what i was looking for. Got the mattress right away (same day) compared to other places in the area that take weeks for a delivery. Highly recommended if you’re in need of a mattress.”
10AM - 6PM
199 Alewife Brook Pkwy, Cambridge“Richa is the showroom manager who helped me pick out the couch and the sleeper. She was great! A professional who knows the ins and outs of the business. We went over all the measurements and she sent me diagrams of the various looks that she thought would work best in my space. ??”
10AM - 8PM
388B Eastern Ave, Malden“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
9AM - 4PM
254 Canal St, Salem“I’ve been having Gardner make me box spring and mattress sets since the mid 1970s when I bought my first antique bed. Liked the quality so much that since I left New England for California thirty years ago, I continue to have them shipped to me here. I’ve lived with a bad back all my life, and for custom or regular mattresses you can’t do better!”
10AM - 8PM
350 Providence Hwy, Dedham“Edit: we had a fantastic sales experience at this location, and they fixed a error with the delivery date, which was a huge relief to us and completely renewed our faith in their professionalism and our desire to go and shop there in the future!Prev review: We got a delivery and were all set up but the salesman made an error and our delivery got delayed because they forgot to add the bed cover. Very disappointing to have to change our plans to receive delivery due to store error. They need to do better.”
10AM - 8PM
65 Boston St 2nd Floor, Dorchester“I received AMAZING assistance from Jessica from start to finish!! I am truly thankful and grateful in her help of asking the right questions about my sleep positions and help directing me to beds that are well suited for me. I could not have picked a better person + place to go! Thank you!!”
9AM - 6:30PM
151 Harvard Ave, Allston“Great deals and prices!! Best you’ll find in the area. We can’t wait to move into our apartment with all of our new furniture. Neil, Dave, and Rolly were all very friendly and greeted us right away.”
9AM - 6PM
15 Western Ave, Cambridge“I've been a Bedworks customer for about a decade now. It sounds from some earlier reviews like they had a bit of a rough patch logistically, but I'm happy to report that they just delivered my new sofabed ahead of schedule -- they quoted three months, and it was in my living room in just 68 days.The couch itself is wonderful, in large part because it's *not* a couch, or a futon, or a bed. It's shaped like a couch, convertible like a futon, and sturdily constructed like a bed.Khat is, as always, a delight to work with, and even arranged us an especially convenient delivery time outside normal business hours.”
10AM - 5:30PM
100 Beach St, Boston“I'd been looking for a bed with my mom at American stores and was disappointed by their selections. But, I immediately liked many of the simplistic choices that Tang's offered. I would say that they're a bit more expensive than American stores for beds, but you are getting quality! I was in there for about thirty minutes and we were able to choose something, with delivery this weekend! (~3 days, since we ordered on Wednesday). I don't know who was the person that helped us but he was really friendly and helpful. They were supposed to close at 5:30 but he still let me and my mom come in at 6:15.”
“Excellent experience, I loved everything, very professional, they helped me with financing for 6 months without interest and very attentive customer service, bought my living room set and very fast delivery”