“Howard was great. Very pleasant to do business with. He knows his mattresses! My wife and son each bought their mattresses there and were very satisfied. I am too.”
“I needed a mattress & box spring within a few days so visited this location because it was nearest me. I received quick, knowledgeable and thoughtful assistance from Mark. The prices were competitive along with some seasonal specials. I look forward to being a customer here again!”
10AM - 6PM
194 Alewife Brook Pkwy, Cambridge“Couldn’t be more pleased! Excellent service - courteous and efficient - Jack was our salesperson and he was outstanding. I’ve bought from other Mattress Firm locations but this one was my best experience.”
“We had a pleasant experience at the Woburn Mattress Firm. David was generous with his time and made it easy for us to compare the different features between each mattress. We left feeling very comfortable with our selection and were quite impressed with his knowledge and making it a seamless experience!”
“The woman Andrea was very knowledgeable about all bed frames is what I came in about I no idea there were so many different types and sizes she took the time and checked out back in stock and you had what she recommended, just walked off the street had no intention on buying anything I was just looking around she was a true costumer experience.Thanks againI will shop there again for sureSean”
“Good experience. Salesperson (sorry, forgot her name) knowledgeable, guided me to right purchase at a great sale price. Very personable, easy to work with. Helpful, welcoming phone calls with other salesperson prior to purchase too. First walk-in a couple of weeks earlier felt a little too pressured for me, but sale lured me back and all went well. $99 charge for getting mattress from front door to bed is too high (did it anyway), but that is only real complaint. Overall highly recommended.”
“We have yet to get our mattress delivered, so we can't speak about the delivery process/mattress itself, but the store manager Mehgan was extremely helpful and not at all pushy with the sale.”
“Thank you Mehgan!! Excellent customer service we need more like you on the Job!!!..I left another store because I didn't get the same service that Mehgan gave me" there's not enough stars to fill in for her ***********”
“Johnathan is a true professional, if you are shopping around for a new bed you have to request him. He helped me with financing all while we had crying screaming kids running around. I wanted to hug him at the end. If you want to invest in your sleep go here and make sure he helps you ( I'm sure the other people that work there are great) but he is refined and a genuine person. Thank you Johnathan ( we got the new hybrid temperpedic.)”
10AM - 6PM
38 Furlong Dr, Revere“The sales representative, Michael, was friendly, informed and not pushy(which made me feel comfortable). Gave many options and made it easy to decide. I will recommend this store to family and friends ?”
10AM - 6PM
45 Newport Ave Suite 10, Quincy“Sunni was absolutely amazing. She was kind, knowledgeable, understanding, and explained any questions or concerns that I had. She listened to feedback very well, and gave me great suggestions. I am very satisfied with her service and the mattress that we selected.”
“Mark was fantastic!!! I'm on my.new bed right now and couldn't be happier!!! A complete pleasure very knowledgeable as well.Thanks to the Everett staff! Great store!”
11AM - 7PM
350 Providence Hwy, Dedham“Edit: we had a fantastic sales experience at this location, and they fixed a error with the delivery date, which was a huge relief to us and completely renewed our faith in their professionalism and our desire to go and shop there in the future!Prev review: We got a delivery and were all set up but the salesman made an error and our delivery got delayed because they forgot to add the bed cover. Very disappointing to have to change our plans to receive delivery due to store error. They need to do better.”
“I can't recommend the Custom Shop highly enough. From the second I walked in, I knew Toni and her staff were professionals. They made new cushions for my mom's 20 year old stickley couch that I had contemplated getting rid of because the cushions were so uncomfortable. The new cushions are so comfortable and look great - it's like I have a new couch. They patiently explained and showed me the options for cushions and were a pleasure to work with. I will definitely go back to the Custom Shop!”
“The prices were affordable and the selection was huge. I purchased a queen size bedroom set with a mattress and box spring. The sales associates were pleasant to work with, I would definitely return to purchase more items.”
10AM - 6PM
884 Providence Hwy, Dedham“Had a great experience working with Eleni to find my perfect mattress. She helped me find the right mattresses to try and showed me all the features available on each. I never felt pressured to buy one mattress over another and feel comfortable I’ll get the right mattress with their 120 day guarantee. I would work with Eleni and Matress Firm in the future!”
10AM - 6PM
65 Boston St 2nd Floor, Dorchester“I received AMAZING assistance from Jessica from start to finish!! I am truly thankful and grateful in her help of asking the right questions about my sleep positions and help directing me to beds that are well suited for me. I could not have picked a better person + place to go! Thank you!!”
11AM - 5PM
660 Arsenal St, Watertown“Thank you Mattress Firm for our new BeautyRest mattress recommendation. Mike was instrumental on the choice of mattress and provided us with the best deal right before the holidays! Their delivery system was also excellent!”
Closed
12 Un Pk St, Boston“One of my absolute favorite shops in Boston: there is always such a beautiful curation of goods from furniture to lighting to accessories, all layered and styled out aspirationally. I always walk away inspired and love the things I’ve been able to buy!”
“Reside is a neighborhood gem. I love coming in to browse and shop their new pieces. Their selection and the design of the shop show a clear dedication to curation. I always feel comfortable walking around and asking questions & the customer service is lovely - Chloe is a gem! I'll definitely be back.”
11AM - 5PM
199 Alewife Brook Pkwy, Cambridge“When I need to buy serious furniture, I always go to Circle Furniture in Cambridge. They have a great selection of upholstered pieces, a large line of fabrics, and there is always someone there to help you.”
“This place is AMAZING! If your looking for a place to get furniture I would totally recommend this place. The prices, staff, and quality is absolutely fantastic!”
“I can't rate this place high enough! There's a good selection of affordable furniture. And when I mentioned I didn't have a truck, the owner personally drove my purchase to my house with his truck, for free. Now that's service!!”
“Not good, I paid in full for a set of dining room. I was told it would be delivered in 3 weeks. I got rid of my old dining room a week before the 3rd week. I paid for the dining room on 9/11/21, and on 9/2821, I called and I was told the manufacturer no longer made that set. No one called me. I went to the store; I was given all kind of excuses. Now I have no dining room to eat on and I am told that I will just be giving my money back. After three weeks now I am back to looking for another dining room, and the manger of that place does not seem to care. Not even an I am sorry fir your inconvenience. I would not send my friends there.”
“Awesome experience very nice and friendly people , polite and great affordable prices. I have a 2 year old girl who was touching stuff the owner is so nice and understanding . Thank you for helping me”
“Great store and extremely helpful staff. Went there to get a bedroom, living room, and kitchen set; the salesperson, Leticia, was tremendously helpful in selecting the right choices for our needs and explaining the ins and outs of everything. Highly recommend going to the Saugus location.”
“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
“Wonderful customer service! Worked with me every step of the way. The owner is absolutely fantastic and sales rep are very knowledgeable. Will definitely be coming back to buy more furniture and decor! Highly recommend, would give 5+ stars if I could!”