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February 2024 by Efua B.
Worst service I have received from a bank ever. They were giving me so many issues and I just went to the one in Webster instead and it ended up taking a total of 10 minutes. Management needs to communicate with staff as far as policy and procedure goes.
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September 2023 by Shirley Marcin
My husband and I usually go to the Dudley branch and I must say they have a very knowledgeable group there. I especially like to give Shana and Shanon a thumbs up for their attentiveness to our needs and their professionalism.
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July 2023 by Annette Gion
Everyone was helpful when my computer got hacked and all information had to be changed. Every time I go into the bank each person has been helpful answering my questions and concerns.
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June 2023 by Lynn LeClaire
Friendly, prompt, professional service.
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August 2022 by Alex
The tellers were very nice and extremely helpful. This Saturday manager reeked of attitude, did not seem like she wanted to be there.
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February 2022 by Jacob Bugajski
I would recommend practicing better customer service.
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April 2021 by David Goodman
I have opened several new relationships with Webster FCU over the past year and could not be more pleased with every aspect of the bank's operation. They are extremely member friendly, efficient and cooperative. I have been especially pleased with the Dudley, MA branch and, especially, it's manager, Megan Barnes. I highly recommend Webster First to all those who may be seeking an excellent banking experience.
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August 2020 by Terry Ober
Always the best customer service
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September 2018 by Big Cat945
Have been a customer/member of this bank, and this branch, for decades. I have always gotten wonderful service here over the years. I have found these employees and management to be professional, courteous, and "as good as it gets". Thanks for being there for me!
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August 2018 by Alex .
The tellers were very nice and extremely helpful. This Saturday manager reeked of attitude, did not seem like she wanted to be there.
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January 2017 by Dave Bedard
Excellent credit union
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December 2015 by J Douglas M.
I have been doing my all my banking with Webster First Federal Credit Union for the past 22 years. They are by far the best. I will never use a bank again. Credit Union is the way to go! I don't know what Dom K's problem is.
