Pro Automotive is a trusted auto repair shop located in Dudley, MA, serving the surrounding areas with a wide range of services. The shop specializes in suspension, brake, and tire repair, along with car diagnostics. Customers appreciate their thorough approach, as staff carefully inspect vehicles before providing accurate estimates and timeframes. The team is known for delivering high-quality work, with vehicles returned in better condition than they were received. Customers highlight the friendly and helpful staff, including Amber, Holly, and Brianna, who go above and beyond to make clients feel taken care of. The shop offers convenient services such as a shuttle to keep customers moving while repairs are done. Many mention their positive experiences, noting that staff listen to concerns and communicate clearly. Although some find their prices slightly higher, they believe the quality and service justify the cost. Overall, Pro Automotive has built a reputation for professionalism, trustworthiness, and excellent customer service, making it a reliable choice for auto repairs in Dudley.
Everyone at Pro Automotive has been wonderful to deal with. They are honest people and willing to help with any issue. They have helped me in last minute situations and always accommodating! Cannot recommend enough.
August 2024
As a person involved in a customer service business, I can state with authority that Pro Automotive and all of their employees go beyond expectations when dealing with customers like myself and my referrals.
August 2024
Awesome customer friendly shop with easy appointment setting online! Fast reliable service!
