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December 2023 by April Lakhbal
We have had a great experience with Ready Refresh. Our driver, Cam, is our absolute FAVORITE. He is professional and friendly and efficient. Thank you!
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November 2023 by Laura Z.
I've had an account for over 8 years, during which time I rented a water cooler for a monthly fee, assuming that at some point I would pay if off (i.e. a rent-to-own option). When I asked recently why I was still paying a rental fee, I was told I could pay off the cooler for $70--which is when I realized that after renting it all these years for over $1600, they were still asking for a payoff fee. I called last month to complain and was finally assured that the rental fee would stop, but there it was again this month. Absolutely predatory consumer practices--ReadyRefresh is counting on people being too busy to check their bill carefully. Most customers would assume a rented cooler would eventually be paid for in full--a good-faith consumer policy--not that they would be charged endlessly for it and then told they still needed to pay it off. Contacting my state's consumer protection agency and consumer reporter at the Boston Globe.
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November 2023 by Cassie M.
We have been customers for about 4 years. This weekend my water cooler bottom lever clamp has been leaking air and I called for a single replacement part. The first customer service rep was so rude and kept having me trouble shooting then when I told him I just needed a single part he said I need to order from Amazon. I called a second time, they said we needed to reactivate our account and get a delivery if I wanted a new part. This made no sense as that would cost more in materials and gas and man power (wages) than just mailing me a new part. She then told me they don't even do replacement parts. My husband even tried getting a new part and they were less than helpful to him and basically said he could go pound sand. This ONE PART is no where on the internet. I literally need a single part and no one can help to the point where I'm going to need to get a whole new water cooler. I DO NOT RECOMMEND. Also- they raise their prices more than we raise our gas prices.
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November 2023 by Grace Harrington Murdoch
Jonathan is awesome! He always helps get my deliveries out on time and picks up my empties in record time. Grateful for him and his positive attitude too !
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November 2023 by Sean Bushnell
Very happy with the service. Matt, always polite and professional during his deliveries to our home. Thank you for keeping us and the dogs hydrated!
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November 2023 by KELSEY FORGIONE
At Lund Dental Associates us gals need our water in order to stay hydrated throughout the day! Our water delivery guy David is the best. David always has a smile on his face and makes sure our deliveries are always on time : )
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November 2023 by Martha Lenox
Wonderful service from Jonathan at my workplace, Hamilton Dentistry. Very responsive to our water needs and carried the water to our second floor location.
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November 2023 by Boccelli Landing
David was amazing and very thorough, took our empties and delivered our water flawlessly
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November 2023 by New England Electric Dance Creations
Great, fast, convenient service! The best spring water. My delivery guy, Matt O, is very reliable and friendly!
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November 2023 by Ivan Melara
Excellent on the service always with a smile, even though we don't have an elevator in the building.
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November 2023 by Rachel McMahon
Excellent service, friendly and helpful delivery. I would definitely recommend.
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November 2023 by Anly
Great costumer service recieved from the delivery guy named Nadison! Thank you so much!
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November 2023 by laura almonte
Madison delivered great service when dropping off our order. Walked us through the whole process and gave us some much needed tips.
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November 2023 by Nay
G&C Concrete, is extremely pleased with our delivery driver, Mike. Thanks for all you do
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November 2023 by gustavo lerma
Very quick and neat work. No complaints in the years we’ve been using them.
