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October 2023 by Dara Svay
The owner of this business is very professional. He fixed my PC at a very reasonable time for a good price. Would recommend this business to anyone local.
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September 2023 by Deirdre Wise
I'm a teacher who stupidly only saves work to her USB drive with no back-up. Today I went to use my USB and it wouldn't open at all (tried multiple computers). Years of work were gone, leaving me overwhelmed and frustrated. We took my USB stick to Prime Electronics and he had it fixed within no time at a very reasonable cost. What a life saver! I'll be coming back with any other electronic repairs in the future. Thank you so much Luis!
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September 2023 by Jeff D
I usually don’t leave reviews but I have to in this case. I have been going to prime electronics and doing business with Luis for years. He has never once disappointed me. His customer service skills are amazing and he’s always delivered with a fair price. I would recommend this place to everybody.
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September 2023 by Sara Bruce
My go to guy for all iPad repairs! Great pricing, super friendly, and fast service. Highly, highly recommended!
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August 2023 by Devin Housman
Such an amazing guy he’s helped get my Xbox elite controller fixed so many times and right now he’s working my Xbox series x the HDMI port broke from my cat ripping it out I thank him five times when he fixed my controller his work is just amazing
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June 2023 by Deirdre F.
Luis was so helpful and patient, recommend him without hesitation
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June 2023 by Justin Goodwin
Amazing guy and super upfront. I'll be passing all his info over to friends for equipment needs. Super affordable and knows his stuff. Told me everything about the repair and easy fixes when I was in his shop. He's going to be upgrading my laptop next weekend. I'd personally drive out to his shop for repairs from Gardner mass after I move. We need more people like him
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April 2023 by Aaron Garvey
Brought my sons Xbox in because the fan was making noise while running. Cleaned it out immediately and we were up and running in no time . Great experience, great customer service, great local business. Give him a try you will not be disappointed.
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April 2023 by Donna B.
Went again to see Loui; for my email was hacked. He is amazing as he fixed it in 15 minutes; whereas i called Comcast numerous times and couldnt fix the problem! Loui also informed me the bogus Comcast number is 1-800-Com-cast (1-800-266-2278). The real Comcast number is 1-800-934-6489. Loui is the SAVIOR OF ELECTRONICS!!! He wholeheartedly cares for people that are duped by hackers and scammers. Thank you Loui Donna Barker
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April 2023 by Nancy C.
Excellent and expert service! I've never experienced such quality service over years of computer and cell phone woes! He doesn't mind explaining things for those of us who are far from tech savvy - and he's very patient about it'. Best of all, he's a really nice guy! . You WON'T regret going to Prime Electronics AT ALL!!
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March 2023 by Travis Martin
FAST, knowledgeable, and professional service. I never leave reviews, but the exceptional service I received for my laptop to be repaired compelled me to. 10/10
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December 2022 by Matt Bunka
Excellent service I went there for having one of my phones I had over the years (the screen ended up not being able to Function the phone) well you could but the screen was Smashed that unable for the usage of the phone I was like a dying person looking for help lol because others will say that the phone is UnRepairable but when Loiu did it he turnt the phone from Dead to Brand new put his work into getting a new screen. I highly Recommend him To everyone who's need phone works!!! ?? much luv
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December 2022 by Queren Lima
Luis at Prime Electronics has fixed our computers repeatedly. He does so in an expert way and always a fast turnaround.Lately he replaced the sound card on one of the laptops, fixed our external hard drive that broke and even helped us with our heating system diagnosed as a simple fuse issue, while the heating company was going to charge $1,200 for it.He also got our old laptops upgraded with fast hard drives, at minimal cost. In short Luis is an excellent professional, friendly and knowledgeable. We are fortunate to have him for all our computer needs.Office Manager -LaurieAlena Ashenberg Pediatrics
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December 2022 by Sally Monroe
This review is long overdue. Prime Electronics is the best because it is about what you need. The world moves on digital platforms, and it can be a challenge. Louie is amazing and takes the time to do the right thing that meets your needs. The best part about using Prime Electronics is you know who is really working on your computer, unlike other places where your computer is plugged into a server and somewhere else someone else does the work. To me that is peace of mind.
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December 2022 by Bob Gorey
Whenever our older computer or our iPhones need work, Louis is the magician who can always fix the problem quickly and effectively. In addition to being an incredible technician, Louis is a wonderful person. Finding him was one of the best things that has happened to us! Thank you Louis!
