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November 2023 by Katelyn Cartier
Ace was so helpful and absolutely amazing! Helped me figure out what was wrong with my keyfob and showed me how to handle everything!
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November 2023 by Alexis Johnson
Had Ace help with finding a tail light for my jeep! Very helpful and friendly
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October 2023 by Abdul Rahman Bangura
Ace helped me and got my car back on the road and installed battery beautiful customer service
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October 2023 by Ray Barnett
Ace was extremely helpful/personable and even changed my battery for free.
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September 2023 by Junid Zarka
Ace and Alex did a Great customer service very helpful! Thank you guys
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September 2023 by Beth P
Went to get a part and was asked if I had cash. It's 2023 no one uses cash nowadays. The employees are offering discounts for bribes. Definitely not going back after that. Blatant employee theft. Avoid. Who knows what scams they're running behind the parts counter.
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September 2023 by John DeChristopher
Great customer service at this location. Also great discounts when you join the rewards program.
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July 2023 by Bridget Hart
Excellent customer service went to dracut to have my windshield wipers replace .
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June 2023 by Joe Rosado
Great prices and they always have what I'm looking for
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May 2023 by Patrick Pham
Meh. Tried coming in at 830 pm on Monday. Doors were locked, and staffed just shrugged at me through the window. Corporate website and google says 9 pm. Operating times are either misleading or have since changed.
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May 2023 by Diane Visconti
Very polite on the phone..Very helpful.
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November 2022 by Ryan Kelley
Don't bother calling, they'll put you on hold and never pick the phone back up.
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October 2022 by KASSiiE KASANDRA
Very nice employees, did there best to help me out but they didn't have the spark plugs I needed in stock and unfortunately my car is misfiring so I couldn't order them and wait I needed them right away! So they called another store and made sure they had them for me so I didn't waste my time going and end up not having either!
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September 2022 by R. A.
Bunch of F-ups. Good for very liitle more than taking up time on the clock.
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August 2022 by IDK T.
I definitely WOULDN'T recommend this to any commercial repair shop or mechanics in the area. I just went up to ACE and he made it abundantly clear that they don't wanna work with 'people like me' and ACE told me that he knows what's going on, Remembered me and his word supersedes anybody else! I simply went in to get a set of rotors turned which is supposed to be available at any O'Reilly's auto parts store. The person that I talk to you last time, I was in the store said that the staff hadn't been trained on how to turn rotors and drums BUT since I had commercial account, Moreover had years of experience on that Bosch Rotor Lathe, I knew how to use it. I was more than welcome to come use the machine and I said wow that was great and I'd be more than happy to put it manual together on how to use it properly so others could learn. BIG NO. From ACE, Corporate Rules! I'll go to a local competitor, Perhaps they want my business. Good Day.
