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December 2023 by Massmudman Rubicon1
Great friendly staff. Account specialists have helped with information and opening various accounts, each with their own unique benefits.
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May 2022 by Idi
Obviously doesn’t care about their employees safety. I’ve had someone pickup a debit card for me before and this time I can’t do that. I’m positive for covid and can’t wait 7-10 days for a card so fingers crossed I don’t infect anyone.
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December 2021 by Liam
One of the worst banks. Will take 40 plus minutes to speak to anyone over the phone. Account has been hacked multiple times and constantly being locked out of online banking. Absolutely the worst credit union you can choose
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November 2021 by Riss E.
Terrible terrible terrible bank to do business with. Constant issues accessing your own account and money, and useless unhelpful staff to assist. My final straw was when I went to one location to get a new debit card (didn't honor online appointment that I made in advance). After waiting a half hour they tell me they can't make one because their machine is down. Okay, understandable. Went to a different location. Waited another half hour, finally get assistance and receive my new debit card. Instantly check the ATM for an account balance, doesn't work. I go to see the teller, and am told to give it 1 business day. Meanwhile I was just told that my card should work instantly with "no activation." At this point the bank was about to close so I decided to take their advice and give it a day. I'm at work on lunch break and go to pay for my food. Card doesn't work. 51 minute wait to get in touch with a human on the phone, only for them to tell me they don't have any answers and to give it "a few more hours," and try "calling back." Are you kidding me? I'm on my way to JCDU now to close my account after being a loyal account holder for 10 years. Taking my business elsewhere.
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May 2021 by Courtney Wilder
Just waited 40 minutes in the drive through because the lobby isn’t open. They have three places for tellers but only have two and the atm open. The customer service is inexcusable. Awful. Absolutely awful. Why isn’t your office open yet, but casinos are. It doesn’t make any sense. Waste of time to even bother coming here. Change your bank if you go here and definitely don’t open an account with them.
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May 2021 by Damien Beaumier
Bank Business
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April 2021 by Russell Fredericksen
I would not recommend this bank if you own a business. I have tried MULTIPLE times to have a statement emailed to me. To WAIT DAYS to receive the email for it to be the wrong statement.
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November 2019 by Linda Spangler
The employees are all friendly and very helpful in answering all your questions ?.
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July 2019 by Tina Tina
I have had this bank for years they are friendly..truly a good bank to go to..
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November 2018 by Andrew C
The bank itself is phenomenal, but for YEARS their drive up ATM is consistently out of order
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July 2018 by Jorge Giraldo
Very well trained tellers and aways polite.
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May 2017 by Tracy Mukami
Very polite and helpful bank tellers.
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February 2017 by Linda Boutin
Been here 4EVA!
