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January 2024 by Lena Chhuon
Don’t go here! They’re all so fake and rude. You just gotta pay attention each time you go it gets worse. You can find out why on my yelp review. Don’t know if this helps figured I save someone the trouble. YES this lady cut me and when I asked the manager/owner for a refund they immediately turned me away not even an apology or any remorse and no promise to let their techs know to be more cautious.
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December 2023 by Marie Precious
Poor customer service ?Services: Pedicure
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December 2023 by S. Smith
I love it here. The technicians are talented and knows how to take care of your nails.
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November 2023 by LaTonya Collins
Worst nail place I have ever been too. The techs are rude. They only greet and cater to their regular customers from Dracut. You walk in and they're too busy to see you. You schedule an appointment and they still make you wait 1-2hrs. The cheap products being used, hard gel or dip, don't last long. They are broken or chipped within days. Worst of all the owner thinks it's cute and funny to beg for higher tips. I watched & listened to her cash someone out for $240 w/$60 tip saying, "Ooouuhhh give me more money. More money please." How embarrassing for both parties, customer and owner. I've gone to Amara. She's great but she takes too long and the nails last 3 days if I'm lucky. I will never go back.
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October 2023 by Latonya Rivera
Worst nail place I have ever been too. The techs are rude. They only greet and cater to their regular customers from Dracut. You walk in and they're too busy to see you. You schedule an appointment and they still make you wait 1-2hrs. The cheap products being used, hard gel or dip, don't last long. They are broken or chipped within days. Worst of all the owner thinks it's cute and funny to beg for higher tips. I watched & listened to her cash someone out for $240 w/$60 tip saying, "Ooouuhhh give me more money. More money please." How embarrassing for both parties, customer and owner. I've gone to Amara. She's great but she takes too long and the nails last 3 days if I'm lucky. I will never go back.
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October 2023 by Sarah Rivard
This place was recommend a friend. Had been going there for about 6 months without and issue.I don’t make appts w/ anyone specific. Got my nails (dip) done on a Thursday. Told the lady they didn’t feel right and she blew me off. Next day I had 2 chip. Over the weekend another 5 chipped. I’m a nurse and dip usually lasts 3 weeks. I came back to have them fix the 7 chipped nails over 3 days and was told I had to go to the same person to fix them. Made the appt and she was so rude, rushed and rough w/ me!! She kept clipping my cuticles w/ the file and pulling at my fingers aggressively. I left midway and another girl finished for her. I will NEVER go to this place again as the 2nd person was also rude! It felt like I was bothering them.If the job was done right the 1st time I wouldn’t be complaining but the attitude and rudeness was inexcusable!!! No accountability or acknowledgment of their mistake. Just am “I’m sorry” and fixing the nails would have been good enough for me.
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October 2023 by Katherine
Came here today for my bday nails, mind you I’ve been coming here for years! I’m a loyal customer. I wanted a simple French tip nails and they couldn’t even do that. I had asked Mileena if she could help the lady doing my nails since she was struggling and all she did was give me attitude and not help. Mileena straight up sucks and her customer service sucks. I’m done coming to this place and it’s because of her! If I could rate less than a 1 star I would, 0 stars on my end
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September 2023 by Tamieka Thomas
The only person that does eyebrows was very quick to dismiss me because they were busy and then not even offer me an appointment for the following week. It was 12:45pm today and I’m not available so how about next week? And she claims I have an attitude, what type of business just sends you away and doesn’t offer you other options to keep your business? I always tip $9 for eyebrows or more but guess what I will continue to turn all friends and family away! I hope your weekend is as miserable as you! We miss the great people at Sunrise Pro Nails……
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August 2023 by rita troilo
I love coming here!!!!all the girls are excellent at what they do,never a disappointment. ..I love my Jenny❣️Services: Foot massages
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August 2023 by J O
Walked in to fix one nail as I was in the area. The response was rude and absurd. I literally have red dip powder for the base and black polish. She asks again if I’m here to fix a nail, and I say yeah. She flip flopped between arguments. The first was oh we’re too busy, I said okay, any chance for a brief slot later. Without answering that, she says we don’t know how to do your nails…this being a ludicrous statement.. I asked do you use dip powder, she says yes, I asked do you have red dip powder, she says yes, I asked do you have black gel polish…and again in the middle of the conversation and motioning for me to leave, picks up a ringing phone and goes we’re busy. Liiiiike bro I haven’t even done more than open the door but you are already in a rush to display how unprofessional you are. Most people wait a few interactions to show their lesser qualities love.
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July 2023 by Lee Dz
The nail techs are very friendly and welcoming. They are very creative and Neil's last 3+ weeks.
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July 2023 by Alisa Anwer
We did a fantastic job! Great attention to detail, perfect shaping, and cool ideas. Will highly recommend.
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June 2023 by nics c
This is by far my favorite nail salon. Everyone is so friendly and nice every time I come here and I feel extremely comfortable. It's a very clean location and they have lots of options for colors. I followed them from their dracut salon to here and I can't imagine getting my nails done anywhere else!Service: Gel manicures
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May 2023 by Olivia Sharp
Best nail salon ever!! I go monthly to see Mala or We and my nails are always beautiful and super strong. Everyone is kind and friendly and does a wonderful job!Service: Gel manicures
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May 2023 by Jessica Kam
This spot is my only go to nail salon. I love the owner moon she's so nice and can always try to fit you in their tight and busy schedule. I always ask for Heng for my pedicures. She does a relaxing foot massage and only she knows how to take out my ingrown toe nails with care. I'm glad they moved to their new location on bridge st because the parking is so much more convenient. The inside of the nail place is very nice and updated.
