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October 2023 by B Street
Very helpful, professional, informational, quick.
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July 2023 by Stan Hodgdon
Great service
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February 2023 by Frank Bertone
The Douglas branch of Unibank is by far the BEST branch of them all.Caring professional friedly staff.I wouldnt bank anywhere else
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August 2022 by Paul Gelinas
I recently met Karen at the bank and found her to be nice, professional and knowledgeable....she spent a lot of time with me and I feel like she is a person who follows through....love her personality
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December 2021 by Justintime Flipping
If you wanna jump through hoops go to this bank... tellers can hardly do basic math arithmetic
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July 2020 by Kevin Curtis
The Unibank Douglas branch is the worst branch in my opinion. The customer service at this location is terrible. If you're a Unibank customer, I would recommend using a different branch, even if it's further away.
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May 2020 by Rick Rock
Fee's are outrageous. I do not understand why it cost more to pay a $500 bill than it does to pay a $50 bill. Government BS.
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April 2020 by Cathie Hatrick-Anderson
Love this bank, great service, great people!
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March 2020 by Josh Rothwell
App maintenance! Psh. They took a great easy to use app and turned it to crap. Thanks
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October 2019 by Kelley Brophy
David Sampson, VP is the best mortgage loan Officer I have ever known. He has a wide range of products including some in-house, a fabulous Mortgage Loan Processor, Brenda Vilt; Common sense underwriters; and excellent closing lawyers. I HIGHLY recommend you consider speaking to Dave for purchases and/or refinances!
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October 2019 by Erika Lee
I’ve been with unibank for almost 10 years now. This past week my account was compromised. Unibank called me almost immediately. I went in to a branch and had a new card and a new account in 20 minutes. The stolen money was refunded in less than a day. They even sent my direct deposit over to the new account without me even having to ask so that I didn’t miss a paycheck. They have handled the situation with so much care and professionalism, I couldn’t have asked for a better experience with them. Having your money stolen is a really awful situation for everyone, and they made sure it wreaked the least amount of havoc on my life as they could. I am very impressed with their response.
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October 2019 by Bishoy Soliman
After opening the account for 2 months, I received today a letter from Laura (Agent who helped me opening my account) thanking me for opening the account and trust them with my money, to me that was an above and beyond service.
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August 2018 by Liz P.
Great local bank. Since high school, I have had student checking and savings account here. Now I am a college student and recently looked around at other banks online to see if UniBank is still the best fit for me. Turns out it definitely is. I have all the perks...I pay no monthly fees, have all atm fees waived, can pay bills online, can transfer money between accounts online, and can deposit checks on my phone with the UniBank app. I seriously recommend this bank to any local college or high school students. The Douglas branch staff is lovely! Thanks to Linda for helping me close my old "minor" accounts and make new adult ones. And thanks to Nicole for excellent customer service and her patience (she helped me deposit a messy pile of cash from my summer waitressing job!).
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April 2018 by Tasha Hayden
Decided to check out Unibank after they hosted a networking event in Shrewsbury. I wanted to refinance my HELOC so I could get out of the high utilization low credit higher interest loop I was in. TD my bank of almost 20 years wouldn't help. Within a week Unibank changed my financial future. But today today was above and beyond. When Lending Club "lost" their payout not only did Unibank take charge but they've committed to ensuring I'm not out any more than I should be. This is how banking should be. So impressed. Please stay just the way you are!
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January 2018 by Alan Lavine
Unibank on Gold star blvd Ask for Natalie Howard. First class person. Smart, helpful, patient, and knows what she is doing. Take a bow Natalie
