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“My account was hacked and Jen, manager @ Douglas branch was very helpful and reassuring during this stressful time.Many thanks for your expertise and for all the staff @ the Douglas office. The BEST!!”
“Best bank out there. The customer service is incredible. I was having issues with other banks, a friend recommended Webster first. Very happy. Very easy to deal with and always willing to listen”
“If I could give UniBank 10 stars, I would. I've been using UniBank for business banking for several years and the service can't be beat. They set the example for how customer service should be; an art that seems to be long forgotten in today's business world. I've used them for loans, lines of credit, overall business banking, wires, purchases, and much more. They go out of our way to help and make our lives easy. I frequently work with Mike Stone out of the main branch. He's ALWAYS there when I need help with anything. I've referred friends to him as well and they are all blown away by the service and response. Shout out also to the Sutton North Branch which is where we'd frequently do our day to day banking and the staff knows me by name and makes me feel like I'm a family member of theirs.”
8:30AM - 4PM
569 Southbridge St, Auburn
Banks
“Hometown has been my bank since opening, they stood behind me with identity thief, and walked me thru the steps, The associates there are always professional and helpfull Thankyou hometown for being there for me and my husband”
“Been banking at this location for over 10 years. Never had a problem with the personnel. They've always been exceedingly helpful - even the bank managers. They've gone out of their way multiple times to help me. It's not their fault that they're understaffed sometimes.”
“They are awsomely friendly here. It is only a small branch but they make the most of it by providing friendly service. They always remember my name even though I only go in there about once every six months or so. Sometimes I go to the main branch in town when this one is closed but this branch is just as good.”
“The music issue was fixed and I’m glad for that. Honestly the people who work here are fabulous! I’m glad I have accounts here.BUT there are several spelling errors on the ATM, haha, how embarrassing.”
8:30AM - 4PM
1298 Providence Rd, Whitinsville
Banks
“Robin's warmth and friendliness made me feel welcome when I opened my new accounts! Her patient explaining was a blessing to me as I was dealing with health issues and embarrassed by my lack of comprehending new information. She went above and beyond by the excellent customer service she provided me. Thank you Robin!!!”
8:30AM - 4PM
547 Southbridge St, Auburn
Banks
“My Mother insists on seeing Olga Ganias in Auburn because her customer service goes way above and beyond. She takes the time to make sure she understands completely and at 77 yrs old with slight dementia it takes a little time. She is treated with dignity and respect, such a great new asset to the branch. She’s very clear and conscientious.It is appreciated greatly. It’s very difficult to find such honest caring customer service!!”
“Great place to get money from an ATM at 2 in the morning. Can't help but hope I don't get mugged, though, because their ATM is right near the corner of the building, and some nights the entire alleyway isn't lit, so it just gives off dangerous vibes. Good food tho.”
“Been in this location since they were sovereign and with Santander since I lived in Puerto Rico over 20 years now, love this bank and the location is very close to me, plus the online services they offer are easy and fast.”
“About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa”
9AM - 4PM
113 Main St, Upton
Banks
“Great bank! I own a small business and they have always been in my corner, bigger banks can make you feel like just a number, the staff at Unibank has always gone the extra mile, and has always been there when I needed something!”
8:30AM - 4PM
4 Gore Rd, Webster
Banks
“I have banked here for 16 plus years and would never leave! Therese in the Gore road office is awesome! I moved to another state and even sometimes when it’s hard not having direct access to my personal bank I’d still wait for cards or notices in the mail over having to bank else where”
“Recently did business with southbridge credit union (Auburn). The process was easy and employees are very nice. The representative I spoke with was Adele Burnam. Adele was great and I highly recommend this credit union.”
9AM - 5PM
206 Main St, Webster
Banks
“I've always had good service at this location! Roza and Savanna were very helpful and always followed up with answers to all my questions. My only complaint is the location is not very handicap accessible. Handicap parking is in the parking lot on the second level but there is no elevator to get you to ground level where banking takes place.”
9AM - 4PM
21 Money Hill Rd, Chepachet
Banks
“Sunday night I went to the drive up atm to deposit a large amount of cash. Of course I shoved too many bills in. It kept my money. And did not verify the deposit. I panicked. The banks are closed on sundays. I went in early Monday morning. Freaking out a bit. I learned the drive up atm is handled by an outside company. More panic set in. I needed to deposit that money immediately. They don’t come out until Tuesday for that atm. But. Within an hour. The company had come out. I got a call from citizens. They deposited my money. And I didn’t have to leave my house again. Couldn’t be happier.”
Open 24 hours
139 Boston Rd, Sutton
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“I recently met Karen at the bank and found her to be nice, professional and knowledgeable....she spent a lot of time with me and I feel like she is a person who follows through....love her personality”