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March 2024 by T Streetz
Did a great job thought my phone was done for they didn't stop working on my phone till they got the job done highly recommend this place
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January 2024 by chris DeGrace
Luis is very knowledgeable and extremely helpful I would have been made to buy a new phone, he fixed everything I will always go to Willy’s wireless for any phone help
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September 2023 by Hakim Blocker
Took care of me very good I recommend.
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September 2023 by M S
Superb customer service!! Thank you Willy for the great service and for having my screen fixed properly. The guy at the Hyde Park store is really nice and did a great job as well. Thanks a million. I really appreciate it!
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June 2023 by Feefs
I have to give credit where credit is due. It has been on my mind to write this review for the longest but today I made time! I went to the Willy wireless located on Hyde Park ave after reading a handful of reviews. I figured from the reviews that they were inexpensive and that was just about all I needed. When I went in to get my iPad 7th generation screen replaced the price was reasonably fair, got it done and that was that. However that’s not what led me to this review, it’s the great customer service I received from Massiel! After I received my iPad that same day it wasn’t working how it was suppose to, there was lag with the pencil and I write on this thing a lot! So I went back to the store in Hyde Park and the rep told me that they would send it to the store in Dorchester which in where it was fixed the first time. I’m like sure no problem. When I went to pick it up Massiel was so sweet and funny (as mentioned in previous reviews) she allowed me to check the iPad and again I left went home thinking that it was alright.. it wasn’t! Lol. I ended up calling her letting her know that it was still lagging despite us checking it at the store. Instead of being frustrated with me she was so patient. She decided to reach out to a different vender and made sure that this particular replacement screen was compatible with my Apple Pencil. Came back a third time to drop it off and as the saying goes, “Third times the charm!”Again I appreciate Massiel and her patience, she even stated that she purchased another screen from a different vender just in case this one just so happen to give me trouble! We truly need more people like her in this world. Thank you for the amazing customer service Willy Wireless, thank Massiel!
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March 2023 by maxx mcmillan
These guys are great they know their stuff great customer service
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March 2023 by Ross Carson
WillyWireless.... WOW!!! ?
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March 2023 by Dwayne Sturdivant
My phone was messed up and she fixed perfectly the best in town
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March 2023 by Dj wicho Reyes
Very good excellent service
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March 2023 by Pierre Pauyo
Massiel she’s the best worker for me as a costomer.every time my phone drive me crazy she’s always helping me out and out of that she’s a good person no how to talk to costomer and she’s so funny person and that’s what we need and the community ??????
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March 2023 by Ryuzaki
Amazing,Went to repair my work iphone SE screen and she was done in less than an hour.
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March 2023 by Makeysha Perkins
Massiel is amazing never a bad experience with her.She always always solves my solutions with my phones.She goes above and beyond.And very very friendly.I by pass so many stores just to get to this location and I’m in Hyde Park area.Great employee you have.Kudos for Massiel.Trying to post a review I know nothing about posting a new one I had another visit today because my phone was completely done.But of course my girl always always make me feel a 100 percent better when I leave.Friendly helpful and the best in town.I promise you visit this store you won’t be disappointed at all.
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March 2023 by Shãmãr Hicks
Haven't been there before but I'll keep it in mind.
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March 2023 by Colleen Pagano
I work at a special needs school down the street. I walked into this store, basically, feeling hopeless, because I had just purchased a plan for one of my students using my own debit card. That was at Boost Mobile. My student had a check in her pocket, so I thought, no worries, she can pay me back. Without checking, the woman at Boost swiped my card only to say it was locked and my student and I could not get it unlocked. Without it unlocked, they could not connect her phone to the plan I had just purchased. She told me to go to Metro because my student's previous plan was from them. She said, they MIGHT be able to unlock it. Well, I got a hand wave by the owner of that store, saying, go we aren't open yet. 1 minute until they open. It was a godsend, because right next door was Willy Wireless.Massiel greeted me with a smile and made me instantly feel at ease. Now, mind you, my student is autistic and about to lose it because this phone plan was a reward for her great work lately, and it turned into a horror show. Massiel worked so hard to get the phone unlocked and literally saved the day.For everyone wondering if they should stop by Willy's, it's a no brainer. They are fantastic people that actually care about their customers, not just making a buck. If there were more caring people like Massiel, the world would be a much better place.Thanks so much Massiel
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March 2022 by Yordano Cespedes
The staff is excellent, very friendly, extraordinary service, I recommend it.
