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November 2023 by Charlie Fay
5 star experience with these guysService: Body & Trim
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August 2023 by Petra K.
Nice people but money grubbing. We hit a bad pothole and it pushed a bracket off the muffler where it attached to another pipe and it was rumbling. We explained to the gentleman @ Mass Motors that the car was being traded in soon and could he see it the bracket could just be put back into place. The only answer we got is that we should make an insurance claim because the repairs would be over 4k. We went to a different mechanic (Hannibal's......honest people!) and he was able was able to put the bracket back in place for $40.....no mire rumbling! Yes Mass motors wanted $4000 and we were able to get it repaired for $40!. Tell me there isn't something wrong there. :(
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July 2023 by Ervin De Jesus
Drove in straight off the highway due to getting a huge nail in my tire. Walked in and Tommy greeted me and asked what was going on. Within 2 mins my car was inside and the tire was being worked on. I was out in 15 minutes. Great service and kind folks.
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April 2023 by William Dixon
Tommy, Jake, and Paul and the crew did a great job on my A3, looks good as new. Great location, easy walk to the T. If you need a rental, he’ll have an Enterprise there for you when you drop the car. Been going there for 50 years.Never disappointed!Services: Body & Trim
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April 2023 by Nichelle Purvis
I don’t care if I live in ten buck two. I always bring my car here. They work with you, they let you know everything without leaving you in the dark and if I had other issues they told me about it. You will not find a better group of folks like Mass Motors
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December 2022 by Eddie B.
They are the worst in customer service, worst body shop I ever dealt with in my 56 years! I have been dealing with shops all my life and this place was recommended. It's a blue Honda Accord, the clear was dripping to the point it looked like the car was crying everywhere, I brought it back there for them to wet sand and buff it, they refused to do it because the insurance company had already paid them. Once they got the money they did not do as promised. I ended up having to leave and bring it to Boston Body Works who ended up doing it for half the money, and did an excellent job. I wouldn't even give Mass Motors 1 star but that is the lowest. Hands down they are the worst effing body shop there is. I will never go there again. Please do your research, Boston Body Works is much better.
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November 2022 by Alan Chin
The guys are friendly, knowledgeable, & timely. They replaced my Sideview mirror in a half hr. Great service! Will definitely use them again. Two thumbs up!Service: Body & Trim
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August 2022 by Hoang Pham
Some of the nicest and classiest guys around. I had a minor repair I needed done on my car before a long drive for the weekend. After calling 4-5 shops that were closer to me that were fully booked, I called Mass Motor Services which was a bit out of my way. They were able to take me in right away and patched up my vehicle within an hour free of charge since it seemed like an easy fix. I tried to tip them but they insisted I keep it. Really appreciate them helping me out in a pinch. Will be going here moving forward for my auto service needs.
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June 2022 by PAULA ALMEIDA
I will never bring my car here again and I will not recommend it to my friends or family . Useless mechanic that tells one thing and does same thing else. And stole my receipt from my car so that I don’t have proof of what I pay them . Thieves and liars .
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May 2022 by Denisa Dobrin
Fast and cheaper than most other options (especially if you pay cash). Great customer service; the guys went out of their way to get my car ready within my timeframe. I usually have my car serviced at the dealership, but I’m definitely using this local shop for my future car related needs.Service: Oil change
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May 2022 by Grace Y.
Very friendly staff! Flexible drop-off and pick-up schedules. The shop is easy to get to through public transportation, if you don't have a rental car. They are experienced in handling claims and work with insurance company directly. They got my car fixed and even went extra mile to have my car cleaned and shined after repair. Very impressed and grateful. Great service and repair. Highly recommended.
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April 2022 by F P.
They have helped me twice this year with different issues. I would highly recommend them!
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March 2022 by James Hoffmann
My car recently got hit while parked on the street. The bumper and some front panels were completely ruined. The guys at Mass Motors were fantastic. Provided a prompt estimate and repaired my car within days. Tommy explained everything thoroughly and answered all my questions. They made the whole process much less stressful. Honestly my car looks better now than before the accident. Excellent work, would definitely recommend.
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March 2022 by Judith Isaac
Amazing auto repair shop. They finished my car in 3 days and it was BAD. And I got my price lowered a couple hundred dollars from the original quote!!!!! Could not recommend it more.
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August 2021 by Bruno Mourao
Jake and his crew are the best. Highly recommended.
