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February 2024 by Ariel Ortiz
Its alot smaller than the store at the mall, selection is very limited but it worked for what I needed, got a few nice items and line moved quicky. However I really do like the one in the south shore plaza, its huge and has everything.
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January 2024 by Diana S
I purchased a BEUTIFUL necklace with bracelet, i asked a macy's employee if i can have a box, or purchase, for my jewelry i was told there was none??? She did not bother to even look for? she asked another employee that employee said no, I very much doubt there where no boxes at check out? Or too lazy .to look.
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January 2024 by ANDRES IRIZARRY
The place is very nice
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January 2024 by Shawn Gregg
Awful customer service. Just went to try and by a watch for my wife. Couldn't even get anyone to show me any. Staff just standing around chatting to each other and ignoring customers.
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December 2023 by malikah grier
Small selection and too expensive! Not gonna last!
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December 2023 by Jessica Lopes
Felicia is super rude !!!!!You need to cut that attitude and treat every paying customer with respect.
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November 2023 by Cassandra Ortiz
Disappointed in how small the sections are, especially the kids, was expecting it to be much bigger
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November 2023 by Kristina “Chicklassique” Mateo
This location is very convenient for ppl with and with a car. There is a ton of public transit and parking as well. It'ss a smaller location. When I went there wasn't many ppl working. No one in the shoe department at all. Waited 10 minutes and gave up sinceI couldn't try anything on. I ended up purchasing some Guccu glasses from the a nice employee who was working at Sunglass Hut. While I was checking out security was calling for back up because of some unruly kids. Not the safest area anymore.
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November 2023 by Dalquis Pena
I love it, it's closer to my house, I like Macy's all its products.
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November 2023 by MAHOGANY B.
When I tell you Macy’s has everything to make you feel bougie but you broke. I have some amazing pieces of jewelry all under 100$ looks beautiful. People think Macy’s is high and I was one of those people but I found Levi’s plus size mind you, two adidas shirts a black adidas dress and a black pair of leggings all for 85$
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November 2023 by Thomas Patterson
I was extremely disappointed with the service that I received during my time at the Southbay Macy's. The young lady that assisted me in colone department needs to be trained in customer service. She was rude and unwelcoming towards me. The employees at the front counter were older but unprofessional. I will not shop at this store again and that's unfortunate because I live in the area.
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October 2023 by terrence heinen
I love the concrete floor so cool! As far as the shopping goes, pretty much all overpriced women's clothes. If you are into that you will be happy. Little bit of men's in rear corner. That's about it. Went next door to tj max. Much better. Not a wonder they are killing it and Macy's drowning in red ink.
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October 2023 by CHAORAN WANG
Great experience shopping there!
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October 2023 by A. Morris
So excited about this store but my pockets are not! Opened last week, already started ? ?
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October 2023 by Abdulkarim Salih
It’s great they’re opening a Macy’s in South Bay
