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August 2024 by Hayes Hart-Thompson
DO NOT USE THIS PLACE - my first interaction with them was replacing my window when my car was broken in to. The old guy who runs it didn’t call when it was ready so I had to track him down. When I was there, he made weird comments and kept calling me “honey” like I’m not an adult at his business. They replace the glass and tell me the window doesn’t go down (unknown if they caused this or it was the break in). They tell me they’ll call about seeing what they can do. Never got a call back, finally call to inquire about what the next steps are. His response it to yell at me, tell me I’m wrong, and pretend he didn’t have my information because his “Secretary wasn’t in” even though he could directly reference my car. When I stated, after this grown man yelled at me, that he should speak to customers with more respect. He yelled at my like I was child (again, Im a grown adult) and then hung up… yikes.
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July 2024 by Alex
I had my glass replaced here 3 or so years ago and it was such a seamless experience. The glass looked pristine and the process was simple. They replaced all the stickers that were on the glass and everything looked flawless.
A minuscule pebble recently hit my windshield when driving on a local interstate and my mechanic let me know I wouldn’t pass my state inspection that is quickly approaching. I found this business starred in my Google Maps and called them up to get it replaced again years later.
Working with Steven is such a delight. I gave the business a call and he let me know everything I need to do to prepare for the replacement. I sent him my registration and gave him the make and model for my vehicle and he’s setting up the insurance claim and ordering the glass. We have an appointment scheduled for my next replacement!
I am a repeat customer and highly recommend this business for any service!
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July 2024 by Lukasz
Called the shop on Monday afternoon and I was told to drop off the car the next morning at 8. The car was ready to be picked up at 12.
The good - the windshield was quickly replaced.
The bad -
1. When I drove the car home I noticed that one of the tubes that was connected to one of the wipers was incorrectly installed. Drove back to the shop and Steve became very defensive without even looking at the car and the issue. The individual who installed the windshield came out and fixed the issue.
2. Later while changing the oil I noticed that 6 plastic clips were missing. I know they had to be removed in order to replace the windshield but they were never reinstalled. I bought the clips and installed them myself.
3. The biggest issue I found was that the tube that connect the wiper fluid reservoir with the windshield sprayer was never reconnected !!!!!! I was lucky that during this time I didn't have to spray the windshield!
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June 2024 by Pete Konka
Highly recommended for any glass work. I've brought several vehicles to Alliance Glass and it's always been superb service. Very fast, efficient and organized. Dealt with Steve over the phone and provided him all the information he requested and the new windshield was already at his shop the next morning.
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May 2024 by Sunday Montiero (Explorer)
Dependable always on time the service is impeccable
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March 2024 by Derek Dempsey
Brought my Toyota Corolla in this morning and my car was already repaired by noon. Steve and team were highly responsive, professional, and saved me a ton of money. For reference, I left paying $186 for a smashed window repair + service. My quote with Safelite was just over $400, and another local glass body shop was just under $300. When I brought the car in at 8:30am they told me they would pick up the glass from their supplier around 10am. By 11:50am i had a call telling me my car was ready for pickup. Highly recommend their service.
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February 2024 by Sarah Regina
Steven went above and beyond to help me out when my car was broken into. He and his guys had me in and out in an hour for a broken back window to my Kia. He even replaced my tint on my window. Super affordable. Exceptional customer service, you feel like you’re amongst friends here.
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February 2024 by Thanh Nguyen
Superb as always
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November 2023 by For ThePeople
Highly recommend, reach out to Steven he’ll take care of you!
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November 2023 by Bitelo Forte
Steave is the best
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November 2023 by Honest AJ&J
The owner is awesome!
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November 2023 by Lee Soto
Great neighborhood place! Nice and friendly staff, starting with the owner.I highly recommend it.Needed missing skylight screens and they were done very nicely at Alliance.
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October 2023 by Robert G. “Southie Bob”
Went to Alliance for windshield crack got it fixed fast and Steve was great with service. In and out about 2 hours and very satisfied. Well done
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October 2023 by ALLTA EEGO
Quick and easy process. Service was great
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October 2023 by L A 2
Has very good customer service. Professional work and fast service.
