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“This is a very good delivery service. Helpful updates, and right on time. The delivery folks were very careful and courteous. Only complaint is that they initially give themselves a 12 hour window for arrival.. Finally on the day prior to arrival they narrow the window to 4 hours - this is hard to plan around. Be more like Amazon!”
“Forget any bad experience you’ve had at other UPS Stores, this location is a gem! I can’t say enough good things about this Newton branch. The staff are very friendly and helpful, plus they have an awesome self-scanning system that allows for Amazon returns, plus self-printing UPS labels for Zappos, Nike and any other company that sends pre-paid labels. I’m always in and out within minutes and see other customers with more complicated shipping needs being helped with ease. UPS Stores are franchises, so it’s like supporting a local business.”
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“This UPS is always on point. I appreciate that no one is miserable here - on the contrary, they’re always happy to help and greet you with a smile. Dana helped us today and was great, nice and friendly and very helpful.”
“Yashi was an absolute angel. I was so stressed about shipping overseas but she made sure to calmly go over everything with me while always having a smile on her face. Never had better customer service!”
“Very positive experience. Excellent customer service! Mehul was very kind. I arrived right at closing time and he stayed 30 minutes past closing to help me mail my package. He was very helpful and patient.”
“I am a local business near this store. And I always like their service and how close they are to us. They helped me on a last minute package and offer printed out a shipping label, which was send to my email as an attachment. I could have missed our client’s deadline of the delivery without the staff’s help. A big thanks to the gentlemen who is working on 5/21 around 6 pm.”
“The employees at this UPS are truly the epitome of above and beyond. There was a line due to the Amazon kiosk being down, and the employees stayed calm while trying to additionally assist myself and others waiting for the kiosk. I quickly learned about the nuisances and complications of shipping a package to Canada, which is international, and the amount of in-head knowledge this job requires. The employees were so patient and reasonable with the customers, who were frustrated at not understanding cost, etc. Both customers by the end were happy and delighted by the help and resolution they got from the employees.
Normally, you'd probably think - why write a review for a UPS? But the service from the employees was so 'above and beyond' that it needed to be recognized.”
“I went to the store for a complicated project to ship several pieces of furniture--family heirlooms--across the country. Anand and his team did a great job figuring out how to pack them safely and efficiently.”
“I have been using Ivan Shipping for a few years and could not be happier. They deliver on time and now that they have introduced the Rice and Oil without any additional charge is a great help for those of us who have families in need.”
“The store is neat and clean. Most important part make it stand out because the great service. Especially, the assistant Neilson in this UPS store is awesome! He is kind and really willing to help customer solve problems. Really appreciate the supportive customer service in the community!”
8:30AM - 6PM
377 Willard St, Quincy
Shipping Centers
“The employees were super helpful in helping print and fax documents that were important for me to get back to a nursing facility caring for my brother. They made an already stressful situation so easy and stress free!!”
“They helped me find my lost package, it was next day air and not scanned. They were able to track it down in the warehouse. The girl on the phone was attentive and called me twice to keep me updated, i appreciated it”
“Just want to give a quick shout out to Sadie because she helped me price match something from the website and I told her I didn't mind paying the extra price as I thought I needed to order it online to get that deal, she made sure to reiterate it before I paid the higher fee And then brought it down to the price that's on your website.
And she was super friendly ?”
“New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!”
“We come here all the time to ship our products, many requiring expedited shipping that requires care. I highly recommend coming to Sunrise Postal Services! They have printing services, shipping services, copying, and so much more. They’re incredible kind, friendly, and knowledgeable. They get the job done.We’ve used Sunrise Postal Services for years and have always had a great experience.Thank you for your excellent customer service and care for my products!”
“I had to ship 2 somewhat heavy boxes to NYC,
I cannot even tell you what a great experience I had because the young man who helped me was so energetic and positive and helpful. I 100% will return to this place of business because of him and his terrific attitude. Great job!”
“I was clueless as to how to consolidate + mail 5 large packages - all staff were friendly and went out of their way to help me. Super accommodating with having to charge certain things to certain cards. Will definitely be back!”
“Louis and Randy are without a doubt the best people anyone could have working with them. The professionalism and costumer service is unmatched. Thank you so much for how much you helped.”
“(Translated by Google) Best service and people. Thank you so much for being so kind and responding kindly. take care of yourself :)(Original)Best Service and people. 사장님 사모님 너무 좋으시고 친절하게 대응해주셔서 너무 감사드립니다. 건강하세요 :)”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Parking in the area is difficult, but dropping off returns was straightforward. It was empty when I went. There are machines for you to handle pickups and returns on your own, but there is also a worker there to help/if your return is too big for the drop box. I didn't use the machines, so I can't speak to them, but the worker was friendly.”
“Amazing service! From initial contact to preparing my stuff to ship, getting it here, and helping guide me through the customs process at my new home overseas - the team at Global Pack Ship has been above and beyond the entire way, and for less cost than I would have paid a global brand.Absolutely recommend!!!”
“The team was very helpful! I arrived just before close and they helped me seal up my package and print the label quickly. The service was efficient and friendly! Special shoutout to Shaundell and Gio.”
10:30AM - 6:30PM
423 Brookline Ave, Boston
Shipping Centers
“been here a few times. each time they’re mad nice and help me get what i need done. between making copies, mailing taxes, notarizing documents, they help me out and are always kind. best ups ever.”
“The staff at the store are GOOD and Decent people. I left my Nintendo Switch gaming device ($300) at this store and they held it for me. This could have easily been stolen, and I wouldn't have been able to trace it. Thank you! Thank you! Thank you!”
“My husband needed to drop off an international package, and the team there was super helpful getting all his customs documents and label together--so much so that he mentioned how nice everyone was when he got home.Fast forward to two days later, we cannot find my husband's bag, and we're back-tracking his day. Al at FedEx kindly and quickly assists us in tracing the bag's whereabouts. So helpful and above-and-beyond the kind of assistance I feel like we would've gotten anywhere else. Many many thanks again!!”
“On 1st March 2024, I visited the UPS store around the closing time @ 7 pm. Despite the late hour, the staff member graciously assisted me in dropping off my package. He patiently helped me with tagging the label, printing etc. which took about 15 minutes, all the while maintaining a humble and helpful demeanor. I was impressed by his professionalism and willingness to go the extra mile to ensure my needs were met. Overall, it was a great experience, and I appreciate the exceptional service provided by the staff member. THANK YOU.”
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“I just had to write about my experience with the Post office in Dorchester. I live in California and mailed a package to my elderly aunt in Dorchester via overnight. She missed the package, as it required a signature and the package went back to the post office and they left a note she needed to pick up the package from the post office.. She asked me to call the post office and see if I could have it scheduled for redelivery. In California personnel DO NOT answer the phone....EVER and so I had already felt I would need to tell my aunt I was unable to reach anyone. WELL......I called and...I was in total shock!! The woman answered the phone on the first ring and was pleasant!! I was in shock, given my experience with the post office over the last 10 years!...She was very helpful. She informed me, given they were about to close, someone would need to go down with their ID the next day.The next day my aunt sent her grandson for the package. The grandson was unable to get the package because he did not have the tracking number. My aunt, called me again in California 8 a.m. on a Saturday and asked me to call the post office and see if I could provide the tracking number. Again, I felt I got lucky the day before and there would be no way someone would answer that early in the morning.Lord and behold when I called, a woman AGAIN answered the phone!!! OMG.Again pleasant and she was very helpful and I was able to provide the tracking number and she facilitated my aunt receiving the package I sent her.I believe the woman said her name was Janice. She answered the call when I called the first time and she answered the phone when I called the second time!! Janice, Kudos to you.. You need to be the face of post offices around the world! Your handling of my situation will never be forgotten. Thank you!Management----Janice is a jewel. Thank you.”