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April 2024 by Paul B
Best in-store customer service experience I've had, probably best ever. If you need good work or hiking boots and are looking for a quality product, Red Wing should be your next stop.
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March 2024 by Janet Moffat
Very helpful staff. I was taking boots back to Scotland August 2023 as a gift for my son. The very polite and friendly gentleman made sure that I had exactly what I needed. Thank you.
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February 2024 by Craig Ireland
Came in just before closing at the Dedham mass location, like five minutes before closing and the gentleman working was very understanding he looked at my boots and saw how broken down and bad they were and he still took the time to measure my feet and get me into the right boots.
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January 2024 by john mckersie
Very efficient and understanding
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December 2023 by Brendan Keating
Went in today (Black Friday) and was helped by Eric. Not only was he extremely knowledgeable about the products he was personable and identified my needs almost immediately. He put me in a pair of boots with custom supports and they have been the most comfortable and supportive boots I’ve owned.
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October 2023 by Dave Lynch
Needed new boots, my file was pulled up, got exact same boots and was on my way.
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September 2023 by Ron Tardanico
The Boot I was looking for was Discontinued, but Eddie took the extra time to go online and find me it.
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September 2023 by Brad Booth
I purchased the boa red wings for 269.00 the stitching ripped out behind the head area 6 months after purchase , visited redwing store to see what kind of warranty I had .. was informed they could send out to replace stitching area , which at this point I was left bootless . I purchased another pair for 269.00 while the 6 month old ones were getting repaired. I have been a red wing guy since I was a kid my father wears red wings. I’m a local 12 plumber in Boston and I was in shock from the response I got at red wing. Employee stated people think we warranty every pair will full replacement. I told employee if I have an issue with this new pair I probably won’t buy red wings ever again. I usually promote red wing to others , with all that’s happening makes me think I shouldn’t. Hoping to stay a life long customer, hopefully red wings don’t keep falling apart and lose the reputation they’ve had. Sad day In my hopes red wing can keep being the best work boot on the market . Brad booth 190 Campbell ave revere ma 02151 . Thank you for taking the time and reading this
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August 2023 by Michael Cannistraro
My first time going here. Went to look at a new pair of work boots that can help support flat feet. One of the employees named Eric was very nice and helpful on finding the right work boots for me. Will definitely go back here again.
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June 2023 by Gregory Ryan
Originally purchased a pair of shoes which simply didn't work for me. Upon My return I spoke to Richie who took the time to understand my problem and resolve it. He properly measured my feet and made 2 great recommendations. I left with the proper boot and a truly comfortable feel.
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April 2023 by Jamar Daye
First time into red wings looking for work boots. Ethan helped me pick out the best ones for my work situation. Awesome place highly recommend to go!!!!
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April 2023 by michael ormond
The place was a little hard to find but it was totally worth the effort. The boots are unbeatable and the service was great.
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March 2023 by Michael O'Malley
Make my living in Redwing boots. Love this store. Staff are incredibly knowledgeable, helpful and friendly. Lauralye helped me today. Wouldn’t shop anywhere else.Thank you!!
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February 2023 by Hugo Martinez
Went into the Dedham store , I had boots that didn’t feel comfortable, lauralye was very helpful she went above and beyond , she helped me choose the right pair I will deff be back for another pair at this location.
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February 2023 by Francis Vitkosky
Ethan was great, nice guy who knows what he’s talking about. He sold me
