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March 2024 by Phillip Page
Piers and over charge commercial say something and when you go there you find out it’s something else many hiding fees
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February 2024 by Kayla Tsibu
Very friendly staff - clean and not overly crowded!
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October 2023 by PhilBul brother to brother
Good service,nice team
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October 2023 by Jo Fa
Not impressed. I tried to open a new membership and found that the employees either didn’t know how to, or were not interested in completing the task. They pointed at a computer tablet suggesting I enter my own data and create my own membership. Of course their tablet’s software doesn’t work either as it keeps crashing and deletes all info. The Employees shrugged and suggested I try to join online from home.If this is the service new customers should expect then what service would members receive?Also, Why should customers enter all their personal information including their bank account numbers and bank routing numbers into a software program that the employees don’t know how to operate and that doesn’t even function properly?Very disappointing experience.
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October 2023 by JeffinMass1
I stopped into the West Roxbury location for a visit. I was impressed and hope to sign up this Monday.
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October 2023 by athena vagenas
Will revert back to 5 when they stop kicking ppl out before 10 and telling people gym is closed at 9:55 when people are clearly stretching because they know the gym closes at 10. 10 means 10… not 9:54 not 9:55
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June 2023 by Pedro Velazquez
Clean and plenty of machines. They have a meter online that tells you if the gym is crowded. It was not when I went. They have a massage chair for their Black Card members that's a little piece of heaven.
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June 2023 by Valody Raymond
This is very frustrating that on several occasions the gym is not always open. Like this morning. People come to the gym early to get to work or whatever else we have to do after. If the gym is open at 5am we expect it to be open, not have a bunch of people waiting at the door including several elders.
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May 2023 by tequila rich
The Dedham planet fitness so far is the best one in the Boston area in my opinion. It’s a lot bigger and the staff does a great job keeping the facility clean. I’m hoping that this gym will become 24 hrs or 24/5. Fingers crossed.
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April 2023 by Terri Moose
Cristian was so helpful getting me set up to bring a guest for my first visit during a work trip. Clean facility, friendly staff! Nice job PF Dedham
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March 2023 by McDaniel H.
March 2023: 4.4: I would recommend this fitness facility today.I discovered that this location looks pretty nice inside, it's functional, and spacious. It's a suitable facility for your membership dollars. LoL I was impressed with the available space for the fitness center specific areas. I really believe this location would replace the big brand name fitness facilities. I believe this location could outperform as well. I searched for this location as a result of an early afternoon trip to the nearby big box store. I did not like sitting in a turn lane for several lights or about 15-20 minutes!! That's time spent and I'll never get it back. Traffic congestion is a negative for me. I finally entered the area and the parking lot is set up a bit differently than one would expect. There appeared to be one handicap parking space out in front adjacent to the entryway. There are parking spots available in the rear. I didn't check to see. This parking situation is an aggravating negative for me. I entered the facility and was greeted by the worker at the desk. My first observation was the amount of treadmills available in the middle of the facility. I noted free weights in the back left area. There was a notably large stretching area. I had to look around a bit since I was just coming here for the treadmill run. I noted the small lockers on front of the entry exit area of the male and female doorways. The lockers were all in good condition as well as the rest of the locker room. The lockers room and shower areas were clean. There's a water bottle refill fountain inside the facility. The machines were not dusty in appearance. I didn't see any of them that were posted with an out of order sign. I noted on my way out, none of the workers noticed. Hmmm...this was a negative for me as well. The facility is well worth a visit and your own inspection and evaluation.
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March 2023 by Vincent L.
This Dedham PF outlet is open again after a renovation. The interior is bright, clean, and refreshed, and, judging by the crowds that were here when I stopped by recently at an off-peak hour, it's as if things picked up right where they left off before the renovation-related closure. Lots of folks using the weights, squat racks, and cardio machines, and a packed parking lot. With all this activity, here's hoping this venue stays as clean and new as it is at the moment.
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January 2023 by Lula Owens
The attendant Christine was awful not helpful at all she has and attitude and her customer service is the worst . My first experience in the gym and she made it awful she does not need to be working there at all not friendly at all. I hope she is addressed by a manager about her behavior don’t go their and get her customer service training,
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January 2023 by Marcia Dunham
The newly renovated gym is fabulous with all new equipment with separate rooms for more specific workout platforms. Well lit but not overdone. Very nice improvement! Happy to pay a $20 increase for Annual Dues.
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January 2023 by Angelica Woodson
Great gym, members, and clean facility…However, the staff are very judgmental and can make the atmosphere uncomfortable. To make judgement on someone’s workout routine is extremely inappropriate and unprofessional.