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April 2024 by Tammy J.
Thank you Mehgan!! Excellent customer service we need more like you on the Job!!!..I left another store because I didn't get the same service that Mehgan gave me" there's not enough stars to fill in for her ***********
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April 2024 by Alex Mireku
Mark, was great. Awesome customer service!
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April 2024 by David Blaides
Britney was amazing! We came in around 7:55pm (five minutes before closing)And although the other gentleman was not as welcoming, Britney served us and made us feel like we mattered.She mentioned being from the Norwood store and was just filling in, and we were fortunate to have met her. She represented Matress Firm very well; great customer service.Thank you Britney
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April 2024 by Colleen Matthews
Very informative! I think we got the best bed to suit our needs and budget.
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April 2024 by Douglas l
These guys are great and very professional
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March 2024 by Wendy Rivera
We had purchased a mattress and had a problem with it called the store and Megan went above and beyond to help us out. We couldn’t find the Customer number and Megan didn’t give up until she found it and was able to replace our order since it was defective. Thank you Megan. my mom is getting a replacement mattress and is very excited to sleep on it again.Wendy
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March 2024 by Sheala Frasca
Kevonne was amazing! He was so helpful and patient with us while we picked out what we wanted. Really happy with the purchase!
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March 2024 by Nia Howard
Mark was excellent, his knowledge was very helpful in finding me and my daughter her beds.
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March 2024 by James Martin
Very nice salespersonHelpful
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February 2024 by Eduardo Medina
The customer service was fantastic. The rep was patient and listened.
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February 2024 by Troublesome HD
Recommended. My experience was awesome today. Came across a great salesperson that helped me saved money and I left with no questions.
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February 2024 by Jose Pimentel
Excellent service
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January 2024 by Sheronia Aiken (Sheena)
This was my first purchase from this location. Mike was the attendant that helped me and I couldn't be happier with his servi e. He showed me everything that I wanted and review on my own and was honest about what would and wouldn't work for me and my sleep positions. In the end I went with his recommendation and couldn't be happier with my choice and the way everything was handled. I would highly recommend him and the store in the future.
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January 2024 by Robert Buffum
Knowledge sales team, no pressure tactics, a pleasant experience.
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January 2024 by Stephen Tysz
Good experience with Chad