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December 2023 by Jason B.
I went there to get my AR rifle checked because it was having an issue with cycling the next round after a few rounds.I went there and they said that I will have to pay for the time, test firing, and ammo but they will find the problem instead of sending it to Sig and be without my gun for maybe a month. So I decided to go with them.They tested it and claim that my 556 mcx rifle can't cycle 223 properly and then charged me $333 for them to pretty much have a shooting time at the range with my rifle and to clean it.I then called sig and they told me you have to just switch the gas piston to the suppressed version and it was fine. That was a rip off. I then decided to go back and give them another chance and try to buy a holosun eps carry that they claim to have. I called and they said, "we have the double stack version". I was confused and ask is it the carry version and they said it is for the double stack gun. I decided to go since my gun is a double stack (Springfield Hellcat). I go there and they showed me the EPS and not the carry version. I asked why they said the double stack version? They said "yea it is the big one". I just left mad because why would you say a version that is not even used by the company that makes it? I am done with this place.
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November 2023 by dominique brogna
Super impressed by the knowledge and customer service! I had a few questions and the owner was able to clarify and lead me in the right direction. I was even allowed to try on a holster before buying it. I’m very confident in my purchase and will definitely be back! Highly recommend!
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October 2023 by joseph klein
I bought a relatively inexpensive rifle with J&J online to test them out as I had never bought one from them before. They were great! The website is a little buggy at times, I think there's definitely room for improvement on that part ( maybe lowest to highest in price selection ) and update the MA compliant filter ( seems to be some that aren't MA compliant but still show up ). Either way I had a great experience with them! When I first placed my order it sent me a receipt, but not a confirmation. I waited a week and called J&J arms to ask for an update and they were nice, professional, and helpful with telling me the tracking update ( their site just didn't process the updates ), they called me the next day and let me know it had arrived. Needless to say I like them because they are the amazon of the firearm world...at least for me they are. That being said my wish list with them is absurd as I want to buy everything and I'm already about to purchase another firearm through them! I also hear that they will price match if they can ( which is always a bonus ). I highly recommend J & J Arms!! Thank you guys! As long as they keep providing that customer service, they have a gained a new customer for all my firearm needs!
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October 2023 by ARIEL NUNEZ
Had some trouble with the safety on my shotgun instantly repaired. Also purchased my 1st rifle from these folks VERY knowledgeable and customer friendly for experienced shooters and novices with LTC’s
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September 2023 by Steve F.
Went there today and found the customer service A+. They weren't pushy and took as much time as I needed to look around and ask a dozen questions. I would highly recommend them based solely on their service.
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September 2023 by E. Ginger
This store has it all and Mike was super helpful with helping me to find the firearms I was looking for.
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May 2023 by Lee M
Bought first firearm here and Josh was very helpful and friendly. Will definitely be coming here for future purchase.
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May 2023 by Elton Barros
Great people! helped me get my LTC great classes, great service when your ready to purchase or just shopping around. Highly recommended!
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May 2023 by Ronnie Simmons
Purchased some pepper spray. Great customer service. The employees there are amazing . They informed on classes that I can take. I will be back again for some more goodies
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May 2023 by Jason Malaret
Great gun shop with a very knowledgeable staff. Josh was helpful and welcoming. Highly recommend coming here.
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April 2023 by Imani Morrison
First time trying to purchase and because of who I was with My character was judged I was really looking forward to purchase a firearm. And to top it off I purchased a firearm online and I guess it was restricted in Massachusetts so after not being able to purchase they gave me a store credit and I really don't plan on going back here so now I'm really out of my money with them and Don't know what to do. I could never smell like something I don't do and can prove it as will so please Don't lie and say I smell like nothing and I was very nice as well
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February 2023 by David C.
I like this place. First business I visited in Massachusetts when I moved by car from California, last Summer. Couldn't get anything but some OC spray at the time, because I didn't have a MA LTC yet. Friendly service. I'll definitely be back.
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February 2023 by cranky bear123
I didn't even buy anything but the staff were so accommodating and nice. I would definitely come back in the future when I make my purchase. I like to give a shout out to the staff Vladimir.
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February 2023 by Aidan McDonald
One of the best gun stores I've had the pleasure of doing business with. Recently picked something up and Mike, the gunsmith, was super friendly and knowledgeable, which I appreciated, being newer to owning firearms.This store has an impressive inventory and if something isn't in stock they will happily place an order for you (but I'm betting something in stock will catch your eye).I really appreciate Nico's patience with me as I kept calling the store asking if my gun was ready ?Also a shout-out for Vladimir just for being an awesome dude. Will definitely be doing business here again!
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January 2023 by Terence Tavares
I was anxious going in to make my first purchase after getting my license, they made me feel welcomed, and they were very knowledgeable and patient. Can’t wait to go back.
