“This is a smaller store and can be difficult to get around as aisles are narrow and usually partially blocked by people and carts ( as well as staff stocking shelves). They don't have things in their ad frequently, as they don't have room for it ( like no fresh seafood dept) or it is out of stock. But you can generally get most everything you need.”
“I was checking out with a couple buddies of mine and we happened to be in the checkout lane of a young man named Avery Orlando. Avery was such a nice kid and was swift with our checkout process. He greeted us with a charming smile and asked about how we were doing. It almost felt like I was having a conversation with a long time friend. I think that Avery deserves a big time raise for the environment that he had provided us. We have the young man a gracious tip along with an Arizona for the young and hardworking man. Amazing, 11/10 service”
“Purchased 4 tires here, I first stopped by and spoke with Nelis about what tires are available for my car, I took her recommendations home and reviewed my options. I made my purchase on line, set up my appointment.I received a call form Nelis, to delay the installation, as the tires had not arrived. I received a call back the next day to confirm a new installation time, they had the tires. Sometimes you just have to go with it,I recognize it not easy to deal with the public all the time, my 5 stars are for Nelis, for going above and beyond for customer service. She saw me in the parking lot trying to secure the cover on the spare tire, that had not been connected properly by another employee, he had been equally useless when I informed him the cover was not attached properly and asked him for help. Nelis came outside to inquire if everything was alright, and she repositioned the cover and placed it on properly.Thank you to Nelis, you represent BJ tire customer service AAA+”
“Store has everything I need. Prices are just ok. Only drawback is that the store is way too big. It’s massive. It is clean and well organized though. I think I just prefer a smaller grocery store”
“Love BJs. The customer service at the tire center at this location is rough. I've called them a total of 6 times in the last two weeks. Only once did they actually answer. One time, I heard someone pick up the phone and then they immediately put the call on hold. They never took me off hold—they just left me there with the elevator music. I think they were tired of listening to the phone ring.Maybe they are short-staffed, but they at least need some sort of voicemail to guide people who are calling the tire center.”
“We ran in for desserts. It looked like your standard WF. Saturday before dinner, so it was pretty crowded. They did not have what I was looking for. I don't live in the area so I don't have to worry about going again”