Banks in Dedham, MA

“This neighborhood location is Dedham Savings flagship location! The trusting, bright, friendly personal customer service helps me to feel welcome and part of the banking community, the personal customer service is refreshing and priceless. The bank is always decorated inside nicely and it shows the team in place love working together. I wish the bank could work with owners of property and other businesses located in the plaza to form a business association to get the small patch of earth outside the banks entrance seasonally planted along with more attractive planters to spruce up plaza. The owners maintenance company needs to review their schedule for cleaning as the litter is an eyesore. 4/27/24 9AM -11AM is the Mother Brook Community Group clean up which has been taking place for over ten years and it would only be beneficial to have the outside of the bank and its’ neighboring businesses standing out and shining like the staff of the East Dedham branch Dedham Savings bank. Thank you for all your services and commitment to your customers and our town.”

“This is not the first time I have contacted BofA. I would like to leave a positive review about the bank employee Ericely Lugo.When I opened a checking account and another day I had an issue with my online account an agent Ericely Lugo dealt with my issue. She is wonderful, responsive, the question was handled at the highest level: everything was prompt, detailed consultation, she definitely knows her job at the highest level. It was very pleasant to communicate during the preparation of all documents. After completion, there were no questions left. If I ever need to apply for a loan, I will definitely contact Ericely Lugo.”

“The newest and most "modern" bank of the 21st century. Not surprisingly, Citizens Bank has opened a brand new, modern bank in Legacy Place, which is sponsored by Citizens Bank and has signs all over for Citizens. I even believe the entire top level of the Legacy Place buildings is all offices for them... not completely sure though. Anyway, the retail bank is located across from the entrance of Whole Foods and next to the former City Sports and upcoming Amazon Bookstore. The bank is open longer than EVERY other Citizens Bank that is not located in a grocery store with the hours being 7 days a week! Monday-Wednesday 9-5, Thursday 9-6, Friday 9-7, Saturday 10-3, Sunday 11-3. While it is unable to provide drive thru service (the other Citizens in Dedham Square has a drive thru, that I also enjoy and use often), they have a lovely and welcoming atmosphere inside with lots of fancy furniture. Lovely for a bank and much better in comparison to other Citizens that are old and out of style. This is the futuristic look on banks in general. Tellers are friendly, service is fast, efficient and helpful, and they always have a huge bin of lollipops... the best thing about Citizens Bank! Not often that busy, and rarely a line. One of the two best Citizens Bank..... both of which are in Dedham. 5 stars.”

“We recently recommended Rockland Trust to our new neighbors, advising them to seek out the manager Diane Schaul. In a bustling and impersonal world, Diane stands out. When our family needed help with estate work, we arranged in-person meeting with her. Diane became our invaluable partner, guiding us through the mountain of paperwork with expertise and care.”

“We are a charity that sends wire transfers overseas regularly. We are new at this and the staff has been exceptionally patient and helpful. We appreciate their professional expertise and attention to detail! Thanks Cara, George, Jackie and Luena!”

“This review is specifically for the fraud detection with neeham bank. They IMMEDIATELY detected a $125 charge to my account that was not me. I appreciate that. If it had gone on, who knows how much I could have lost.”

“I am a client of Eastern Bank many years and recently I had very good experience with Bree Levitz, Service Associate in in Dedham, MA. Her customer service was outstanding: she provided a great job with ability to understand the needs and desires of the clients, knowledge of banking services, excellent attention to details. With professional and friendly manner, she answered on all my questions and resolved all my issues. I really recommend you Dedham Brunch of Eastern Bank and of cause thank you Bree Levitz for your help. Larysa Kalita.”

“Melissa (teller extraordinaire) at Santander Bank in Dedham, MA, provided me Excellent customer service. My banking needs this past few weeks have been complex, and she helped me with efficiency AND a smile. Thank you, Melissa!!”

“Ive banked with PNC in a different state since 2011. I moved to this area recently and Raja has been an Excellent help with all my banking needs. Helped me get set up with a new virtual wallet account and now I’m excited to know I can keep banking with PNC and not have to switch banks!! Thank you!! 5 stars!!!”

“Vikki J at the Dedham location is amazing! She over heard me having trouble with an account and went ABOVE AND BEYOND to get the answers I needed!!! Thanks to her I was able to solve everything. Thank you so much for your impeccable customer service!”