Dedham Savings is a highly praised local bank that consistently provides exceptional customer service. Customers commend the staff's professionalism, attention to detail, and willingness to go above and beyond to assist them. The bank cares deeply about its customers and strives to meet their needs, whether they are personal or business clients. Tellers like Pauline and representatives such as Deleila have received glowing reviews for their exceptional service and responsiveness. While the bank has adapted to modern times by implementing a call center and improving its mobile app and online banking features, it has maintained a personal touch. Customers appreciate the ease of accomplishing tasks like check deposits and bill payments, as well as the responsiveness of the management team. Overall, Dedham Savings is highly recommended for its comprehensive banking options, user-friendly digital platforms, and outstanding customer service that sets it apart from larger chain banks.
We are a charity that sends wire transfers overseas regularly. We are new at this and the staff has been exceptionally patient and helpful. We appreciate their professional expertise and attention to detail! Thanks Cara, George, Jackie and Luena!
March 2024
I’ve been a personal and business customer since 2007. I would like to congratulate the Dedham Savings Main Branch for their excellent customer service throughout the years. A special shout out to Pauline (teller) for her exceptional service for our biweekly deposits for The Skating Club of Boston
February 2024
This bank cares about its customers and goes above and beyond to assist in every way. Care Perkins is simply amazing!! Highly recommended!!
