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April 2024 by Milton Gordon
I've been a frequent customer at this CVS for nearly a year and I've never had any problems. I come in one night to buy some orange juice and a staff worker has the audacity to assume that I'm stealing from the store WHILE I'M LITERALLY AT THE SELF CHECKOUT. The owners of this CVS need to do a better job of hiring employees who aren't prejudiced. And If you are ever in this store and you notice a balding male employee not doing anything, just know he's paying more attention to you than he is to his job.
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March 2024 by Geanie M.
Absolutely no privacy for vaccinations. They have a makeshift station, with a partition that is falling apart, right next to cashier. Just unacceptable for patients to be exposed like that.
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February 2024 by Mary M.
Been going to this pharmacy for perhaps 40 years. They are helpful and polite. Always get my prescription.
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January 2024 by JR Wright
Best CVS I ever been!
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December 2023 by Old court Gill
The older lady pharmacist is not a very nice person very rude
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October 2023 by erin kelly
If I could give 0-stars, I would. This is going to be my 5th attempt at picking up my medication that should have been ready 2 weeks ago, when my doctor sent in the refill. And now, I haven't taken my medication in 5 days since CVS had not refilled my prescription and I am now having side effects. Thanks CVS.....
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October 2023 by Elmo 65
Been on hold for 1 hr and 10 minutes now and no one answered the phone except to say hold please and didn't even let me say anything. God I hope robots take over this store because these people are incapable of doing their jobs
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September 2023 by Susan Lewis
They either don’t have your prescription or it’s pending or they don’t have the quantity or they don’t have the medication or it’s not ready, there’s no other scenario.
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July 2023 by J
After being told over the phone by the cvs on Bussey st that this cvs had the prescription I needed then being hung up on mid sentence trying to clarify another question, I called this one on Eastern Ave and was treated the same way by an even more incompetent person.After trying to ask if they had the ability to fill a particular prescription so my doctor could call it in and being rudely cut off mid sentence by the lady on the phone, she proceeded to tell me she can’t find me in the computer in a manner that sounded like I was bothering her while getting her nails done or something!I had to raise my voice just to get a word in and explain that I’m inquiring to see if they had enough to fill a prescription for my doctor to call in and she said she doesn’t even know what product I was looking for, even tho I clearly stated it in the beginning of our call but she was too busy not listening and coping an attitude while she was speaking!She then continued the attitude and said she can’t fill it and doesn’t have enough, even tho the other cvs already told me they do! She said it in a manner as if she was “paying me back”. These two cvs’s are looking at the same exact computer program, so I’m assuming she’s withholding a prescription drug because she doesn’t like anyone pointing out her incompetence!Basically withholding prescription drugs from a patient!Maybe the State needs to check in on them!?I’m beginning to think cvs has a real problem with retaining competent employees!
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July 2023 by elias succar
Great day.
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July 2023 by Julia Boral
Please hire more staff. Wait times are insane and the pharmacists never catch a break. Phones ring for 20+ minutes but there’s no one available to answer as they’re filling orders. I had to come back 3x for an order because everytime I called I waited so long I had to hang up.
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May 2023 by arta rezazadeh
I ordered something online and was going to pick it up the day after ( I received an email that your order was picked up!!! ) I didn’t pay attention to the email and went there. When I arrived there the cashier said your order is not here! Then I showed the order number and she was saying oh maybe someone else picked it up didn’t you receive any email that someone else picked up your order??!!! I said why should I receive that email when I haven’t received my order!!!!she obviously knew my order is there but was pretending that doesn’t know! Anyway, after insisting about my order she said oh sorry your order is here! The order was in front of her! I don’t know what was she trying to do with my order!!!
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January 2023 by Deb B
Never going back again. They gave another person’s covid test kit to my husband during drive through covid testing, which means the results would be switched if we did not notice the wrong name on the test tube and the label!! when we raised the issue they were unapologetic, made us wait more than 30mins in drive through and instead of apologizing to us they told us to take it easy!! It is a devastating mistake to switch patient samples. They did not bother to ask my husband’s name to validate the correct test kit before handing it out. This is a basic thing to do!! This kind of irresponsibility is unacceptable. Hope CVS takes corrective steps. The staffs were rude and were attacking us when we expressed our disappointment. I have never experienced this kind of rude behaviour in any other CVS store. Human mistakes may happen but atleast be sorry and accept it !! Please beware of this place.
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January 2023 by Debalina Bagchi
Never going back again. They gave another person’s covid test kit to my husband during drive through covid testing, which means the results would be switched if we did not notice the wrong name on the test tube and the label!! when we raised the issue they were unapologetic, made us wait more than 30mins in drive through and instead of apologizing to us they told us to take it easy!! It is a devastating mistake to switch patient samples. They did not bother to ask my husband’s name to validate the correct test kit before handing it out. This is a basic thing to do!! This kind of irresponsibility is unacceptable. Hope CVS takes corrective steps. The staffs were rude and were attacking us when we expressed our disappointment. I have never experienced this kind of rude behaviour in any other CVS store. Human mistakes may happen but atleast be sorry and accept it !! Please beware of this place.
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January 2023 by Genia Proffitt
CVS store make up shelf’s had a lot of products not available. Shelf’s were barren