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March 2024 by Madhavaram R.
Very bad service I left my car with them for fixing tire leak. They said come back in an hour. After 2 hours when i returned they said all done but didn't know the issue. I found that the issue was still not fixed. I went back to the tire center and reported the issue. Other mechanic said the car was not attended. I had to leave the car again and waiting outside. Very bad service and rude They don't deserve even a single star for the hassle they gave me.
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February 2024 by Dee C.
My first time ever shopping at a Costco and I was disappointed. My friends been raving about them for years and because I shop at BJs she's been trying to get me here forever. Today I finally went and let's just say it will most likely be my last visit. The customer service was poor in quality and I'm specifically speaking in regards to Cynthia with the glasses at Customer Service. The prices are high and low. The variety is amazing and you can definitely tell you're not in Boston. High Asian population and it's shows in the food selection. The checkout was okay but it's not until I'm paying that I'm told they do not accept Mastercard unless it's DEBIT. I use my various credit cards for points and cash back. It would have been good to know this before shopping here. Or have it displayed at the counter for newer shoppers like me. The service at the checkout was bland and rushed. I understand they're trying to get lines down all day, so you don't have to make small talk but please handle food better especially at the prices they are. My friend had a conversation with the store management in regards to another employee George who she had an unfavorable experience with. They spent quite some time talking and I can only say my friend seem appeased after the conversation.
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January 2024 by John Lally
Sold out of generic Sudafed
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January 2024 by Laura M.
I haven't been able to actually shop at this store in months. Every time I try to go, there's no parking and place is mobbed. I won't be renewing my membership - it's just throwing money away when I can't physically get into the store. They should have longer hours if they don't want to make more parking available.
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December 2023 by Robert D.
Love you all workers at Costco Dedham, even Jeff the security checkout man. Aka " The cart nazi guy" PeaceOut!
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September 2023 by Ian P.
Costco in Dedham, a vast emporium of bargains and abundance. It is a place where one finds oneself tempted to overspend in the pursuit of savings, for such is the nature of this establishment. A wise man once said, "You go broke saving money at Costco!" Allow me to expound upon their renowned hotdogs. These humble sausages, while not a culinary marvel, are indeed a frugal choice. They provide sustenance at a most agreeable price, a boon to the sensible shopper's purse. However, the parking arrangements do leave much to be desired. The tumult and disorder in the parking area are reminiscent of a poorly scripted drama, making one's visit rather inconvenient. It requires careful planning to navigate this quagmire. In conclusion, Costco in Dedham is a repository of economical abundance, a place where one can revel in the art of prudent spending. Though the parking may present a vexation, the savings within are a siren's call to the thrifty heart. Enter its gates with care and a well-prepared purse, for here you shall both economize and endure the peculiarities of modern commerce.
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September 2023 by Katherine P.
I went in to buy lactaid milk and while checking out and purchasing my milk, and scanning my card, I was interrogated by this tall blond guy who kept questioning if I was the person on my card. What a jerk! For a gallon of milk, I mean c'mon. I won't be spending $60 membership fee to be treated like that!
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March 2023 by Scarlet I.
this location they don't care for the employee that really do work just the ones they don't work got promoted or better hour sad.
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January 2023 by L G
I really love Costco’s Pharmacy, they’re always setting the lowest prices and have the best customer service! Everyone from the techs to the pharmacists are extremely kind and very helpful!
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January 2023 by R A
I really love Costco’s Pharmacy, they’re always setting the lowest prices and have the best customer service! Everyone from the techs to the pharmacists are extremely kind and very helpful!
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November 2022 by benjamin p.
Nobody picks up phone at their Tire Shop!Never!!!Why bother even having it?!(Considering dropping membership....
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November 2022 by Edi Manus
Always helpful
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August 2022 by Howard B.
Bought a new set of 4 tires with the usual Costco deal including installation. Two days later, my front driver's side tire almost fell (flew?) off while driving home from work. Went back to Costco after tightening the lug nuts all around. They reinstalled and said they did everything correct. Tire shop manager was supposed to contact me after reviewing the shop video; I had to call him. He claimed everything was done correctly. I disputed it, given what happened. He said he'd escalate it, but never got back to me. Now, after some more time, I find the wheel always coming loose after a relatively small amount of driving. I think they damaged the threads either taking the wheel off or putting it on. I would never go back to Costco for tires.
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August 2022 by Smart Vikky
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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August 2022 by Jerry A.
Couldn't even Browse w/o a Costco Card.I've never heard of that most places of business want you to look around encourage you to join.
