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November 2023 by Lina P.
This out of all the Star Markets I find has the most variety, and the staff have always been helpful to me! Compared to Chestnut hill and West Roxbury, I find the produce better! No bruised fruit, many veggies the other stores don't carry! Salad section is great, Deli is helpful! I love the size and variety I get! I leave West Roxbury and drive a bit further to go to this store!
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September 2023 by Rachelle D.
Went this morning to this Star location around 11:30 am, went to cashier #8 I believe and asked her if I would be able to buy grapes for sales price since I did not have my phone on me for digital coupon. Cashier said yes and that I need to go to service desk. When I went to service desk, the rep there was very rude and said that she would not be able to weigh the grapes because she does not have a scale at the desk. When I returned to cashier # 8 and told her what rep at service desk said, she told me that now I needed to go to line that took a few items. I asked her why she kept sending me to someone else to give me the sales price and I stayed in her line. Then she rang up my item and I had to ask her how much my grapes weighed so I could calculate if I indeed received the sales price. Another rude person, who appeared to be a supervisor or manager said that the cashier would not be able to ring up on my receipt how much the grapes came up to. Overall, three employees I dealt with on a short shopping trip to pick up three items were indifferent and rude. Aweful Star location in terms of customer service!
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September 2023 by Sully B.
I was checking out with a couple buddies of mine and we happened to be in the checkout lane of a young man named Avery Orlando. Avery was such a nice kid and was swift with our checkout process. He greeted us with a charming smile and asked about how we were doing. It almost felt like I was having a conversation with a long time friend. I think that Avery deserves a big time raise for the environment that he had provided us. We have the young man a gracious tip along with an Arizona for the young and hardworking man. Amazing, 11/10 service
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April 2023 by Sajna S.
Young lady Pallavi was very patient and very helpful with Shaws Application on my phone. Thank you.
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March 2023 by Colonel S.
Horrible store. I don't know how the Dedham store manager keeps his job. Weekly advertised items are never in stock. These guys are the kings of bait and switch! So glad there's a BJ's and Stop&Shop close by to shop at.
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September 2021 by Chrisitne H.
Worst deli department ever especially the assistant deli manager Tery . She is so loud and rude, has no idea how to talk to customers or her own employees. I sat there waiting for over 15 mins I said excuse me could you help me and her response was yeah when I'm ready to. I was the only customer she was busy talking to another employee not in the deli as well as on her phone. I walked away and could her her say good one less white customers to deal with. I did report it to a manager hoping something would be done but went there the other day and she's still there and still loud and rude. I'm done shopping at that star market as long as she is still there. And I've heard the same from many other people some won't go back other won't go to the deli because of her.
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August 2020 by Don R.
I travel here from Brookline to do most of my shopping for my girlfriend and in-laws. The store is very large, always well stocked and very, very clean. The managers and employees are all very professional, courteous and helpful. The checkout girls are always smiling, very kind and caring. Dylan does a super job walking the floor, helping customers and checking on the merchandise, to make sure the shelves are well stocked and that everything is running smoothly. There are a wide variety of items to choose from and the prices are reasonable. Their Deli Department does a great job, the food and pre-packaged items are delicious and the Deli is also very clean. The bakery puts out high quality bakery items, such and their sheet cakes and cup cakes. Oh, and their brownies are superb! The Entenmann's delivery guy also deserves great praise because every time I come in to the store, the Entenmann's bakery rack is always fully stocked and they always have our favorite items. (FYI: On a side note, my father's construction company built Entenmann's 200,000 square foot manufacturing facility in Bay Shore, Long Island, N.Y., back in the late 1970's). And, perhaps, most importantly, I can say, without equivocation, that the meat department at this Star Market location, is as good as it gets. Whenever I call in an order for a specific type of steak, the guys that answer the phone are always very nice, professional and polite. They always cut our steaks "made to order" and the steaks always taste delicious. I have never, ever, had a bad cut of meat from these guys. NEVER. The quality is outstanding and it is well worth the trip from our condo in Brookline to come here for their excellent, choice cuts of beef. Last week, I spoke with their manager, Chuck and personally thanked him for the outstanding job that his department does in providing high quality, delicious steaks. Overall, this Star Market is one the top supermarkets in the Boston area (and I have been to dozens of supermarkets) and I highly recommend this location. You won't be disappointed.
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July 2020 by Andrew V.
Tried to send western union. Wouldn't accept a military id as verification of my identity even though my phone number matches in your computer. Way to go star market. Won't be shopping here ever again.
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March 2020 by Gloria Aprille
I have never had a bad experience at the star market
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December 2019 by Deacon Gianluca John DeMartinis Sr.
Terrific selection of products.
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June 2018 by J J.
Extremely rude deli lady. I politely asked if she could make me a sub and she scolded me and said "I'm busy making this pizza I can't right now". Incredible that I was talked down to buy a grumpy deli worker. Never again. Subway is right next door.
