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February 2024 by Kristina Deych
This is not the first time I have contacted BofA. I would like to leave a positive review about the bank employee Ericely Lugo.When I opened a checking account and another day I had an issue with my online account an agent Ericely Lugo dealt with my issue. She is wonderful, responsive, the question was handled at the highest level: everything was prompt, detailed consultation, she definitely knows her job at the highest level. It was very pleasant to communicate during the preparation of all documents. After completion, there were no questions left. If I ever need to apply for a loan, I will definitely contact Ericely Lugo.
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May 2023 by Justice Marquez
Ericely lugo was amazing , she helped me open a new account. As my schedule is super packed she was quick and efficient in making sure i received and understood all the information but was able to keep a timely schedule with my day. Thank you boa and Ericely for one of the best banking esperiences
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November 2022 by Ahmed BANGURA
The bank workers are so nice especially Sarah’s and the customers respond time is so fast. Keep up the good job
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October 2022 by P M
Slowest bank, there is always a line of 7-10 people and one teller, each person takes around 5 minutes. Be prepared to wait an hour in line.
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October 2022 by Hugoway Medeus
Thanks for Melania Gilzene she is great,Good service
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October 2022 by Mr. MiSc
Made an appointment online, very easy, appointment went smoothly was able to accomplish all my banking needs in short order and be on with my day. Special thank you to Melania!
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March 2022 by Michael S
Made an appointment online, very easy, appointment went smoothly was able to accomplish all my banking needs in short order and be on with my day. Special thank you to Melania!
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November 2021 by ZhenYu Hong
Juliana is very professional and helpful. Answer my questions with lots of patient, and help me solve my problems immediately. Great experience!
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September 2020 by Michael Donovan
Nice staff, the 3 star. always a line, one window open. Priority obviously elsewhere.
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September 2019 by michael drosos
Great Bank and a special ty to Vanny Machado not only was she great to work with She made everything so easy as smart as she is beautiful !!!!!!
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November 2018 by David C
The bank personnel are excellent. My gripe is with the ATM machine. It is used as a bus stop waiting area. There are people sitting on the counters so that you can't sign checks on the counter, and you have a group of people watching you take money out. A robbery waiting to happen. Not recommended using when bank is closed.
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September 2018 by Sam Jones
Vanny is awesome, always helpful. Thank you
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July 2018 by Saif Naji
I have been a client for Bank of America for a long time I've never seen such exceptional service from a team including Vanny and Nora.
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November 2017 by Woody Forest
My first run in with this place was a disaster. Thankfully the second time there I worked with David B and he was fantastic. A hard working, conscientious employee who thankfully broke the mold over there. Much needed dose of integrity in an otherwise frustrating lock-step office. Too bad greedy BOA deserves all the online criticism they get.
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October 2017 by Taina Elysee
Horrible!!! Need to be more organize. Walked in to get a card waited almost 50 minutes and just walked out. Should plan ahead for busy Saturdays and for appointments and walk-ins. Unacceptable!!!
