Verizon's Dartmouth location offers a mix of customer experiences, with some staff providing excellent service while others fall short. Reviews highlight the store's convenience for mobile and internet needs, including options for online orders and in-store pickups. One customer reported a negative encounter with a rude employee, but praised the manager, Ian, for his clear explanations and helpfulness. Another customer appreciated Dion, who assisted with an insurance claim efficiently. Crystal received several commendations for her friendly and professional support, helping customers activate new devices and secure great deals, including free iPads. Overall, while some interactions may need improvement, many customers recognize the efforts of dedicated staff who go above and beyond to resolve issues and provide quality service at Verizon.
We were very pleased with the service we got from Wendy. She assisted me with my Apple Watch and took the time to go over some of its features. My husband was looking into a watch too, and she guided him to the right model for him to use at work.
July 2023
Verizon is a good company go to but it's very expensive.
July 2023
The reps in the store went above and beyond to solve an issue with a trade in we initiated online. It got stuck somewhere in the system and after spending countless hours on the phone with Verizon with no resolution we went in. ThNk you!
