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“Fairhaven location was very helpful in getting our family started with our own cell plan! We had to fight through a lot of issues in getting everything connected right, which ended up being me having an old SIM card... but I have to give a special shout out to Lance. Lance is the man, he was super calm and very professional. He made our experience excellent. If it wasn't for Lance, we would have flat out considered leaving Verizon because of how much of a headache simply transferring a Verizon phone from one Verizon plan to another Verizon plan. Thanks Lance!”
“Best technical support in New Bedford,also the most kindest and knowledgeable and helpful service team ,I ever witness,congratulations to,Boost Modile,Rockdale ave.south end New Bedford,ma next to haul, You won't be disapointed,,I dumped t- mobile,Best move I ever made, the staff is so nice ,take my advice,you'll be happy ,just like me ,great service great prices ,total package = pleasant satisfaction wonderfull phone service,best in Bristol county!!”
“Amazing experience with Gertie, she is very knowledgeable of the product and services and made my visit much easier. Both SIMS work and my parents are connected. Nice to give these kind of reviews. ?”
“Meri was beyond helpful, she sat there with me for about THREE HOURS (yes, you read that right) Three hours! And provide the best customer service I have ever received from a phone company, she was kind and informative and kept 100 percent professionalism while also taking care of other customers, she show true initiative and worked around all the problems brought before her from the boost “customer support” over the phone, she is a an employee that boost should look highly on, she sets the bar for other boost employees to meet. All boost employees can learn more than a thing or two from her, she is just amazing an a worker, thank you meri for all your help, you turned a stressful situation to a positive one and for that I am beyond thankful”
“Everyone there was great Irwin and the whole team pitched in to help me. AFTER 30 YRS with at&t I said goodbye hello t mobile and I got a better phone easier to use and service is better it seems. IM hoping the router they let me try out for free works out so I can say goodbye to xfinty next. Saving money free phone better service it's all a win win thanks to a great team at the t mobile store on pleasant street new Bedford mass AAAAA++++++”
“After 4 weeks and two technician visits with no improvement in my TV signal, I went to the New Bedford office and spoke to Chris Perry. He arranged to have one of the technicians come back and replace the cable from the street.
If not for Chris, I might still be waiting.
Thanks Chris”
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“We were very pleased with the service we got from Wendy. She assisted me with my Apple Watch and took the time to go over some of its features. My husband was looking into a watch too, and she guided him to the right model for him to use at work.”