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May 2023 by Aaron Tuxbury
I made the mistake of taking a loan out using this organization. They have consistently reported incorrect information to credit bureaus. Despite my multiple requests to correct this information and my immaculate and completely on time payment record, this organization continues to report inaccurate information to credit bureaus. Every employee I have had the immense displeasure of interacting with has been completely negligent in the job and dismissive at best. I have been lied to multiple times by multiple employees across multiple branches, and the higher up you go the more disrespectful, lazy, incompetent, and malicious the employees become, with special mention to their corrupt executives and their legal team, who actively aid this organization in their mismanagement of financial data. My advice is not to do business with these people, and if you are unfortunate enough to have an account with them, watch your accounts carefully. It is only a matter of time before they defraud you.
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September 2022 by Mel H.
I'm a fan of credit unions but these people are asleep at the wheel. Customer service needs CPR
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September 2022 by Jennifer H.
RTN is great. I went in for a car loan and they were so helpful. The branch manager Susan went above and beyond explaining everything to me. She was very straight forward and didn't sugarcoat anything for me. It was a quick and painless process and I will be returning in the future. I highly recommend this branch.
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November 2019 by Jeanne S.
I was with RCN since 1979 when it was sylvania credit union. I left when they started charging me monthly for "inactivity ". Seems regardless of your tenure, your credit score..if you do not use your account, they debit your account for inactivity. So, I am being charged for placing my money with you. Money you are leveraging for loans. Nope, going elsewhere.
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July 2018 by Jim C.
I had a fire in my house in 2010, RTN carried my mortgage, The women running the Danvers office went above and beyond in their help to me and my family. I would recommend them to highly to anyone.
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March 2016 by Chris Tortora
Upon visiting this place, I was told different things by different people. They all scratched their heads at decisions of others. The urgency of my situation was ignored. On the bright side, their rates are phenomenal, their courtesy is intact, and the people themselves are clearly generous.