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April 2024 by Jordan Rivera
Found a nail in my tire called them around an hour and a half before they closed to see if they could help me out and they were able to squeeze me in! Staff was super friendly and extremely helpful.
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March 2024 by Hope Masse
Very clean..very friendly..knowledgeable and fairly priced. I am impressed in general. And will be returning to the shop on Endicott st in Danvers for all my future auto needs. They deserve more than 5 stars.
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March 2024 by Tom Miller
I knew I needed a complete brake job and wanted it to be done right. If I was going to spend a lot of money I knew Monroe was one of the places I was going to check out. After speaking with Matt at the Danvers shop I was confident this was the place to have the work done. Matt was the reason I used Monroe. After two days driving I know this was a good choice. Also had an oil change and will continue using Monroe for the oil changes and anything else I might need in the future.
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March 2024 by Evan
Matt and his team are absolutely amazing.Super professional, good prices and fast but methodical work.Had a new set of rims put on and then new tires. Both experiences were excellent.Thanks Matt!
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March 2024 by angela swift
Excellent customer service. Nick is outstanding. Price on point
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March 2024 by Lauren Jagg
Tech was very helpful and I was in and out in no time. First time in and definitely not my last
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March 2024 by Gisele Musangania
My car broke down on me on a Saturday and I called monro tires repair, I was asked to come in the same day for my car to be serviced. They helped me understand what was wrong and told me to leave the car there for a few day. I got my car back on the road running like nothing happened. Thank you guys?
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March 2024 by Christina Lanier
Absolutely saved a road trip! Had a warning light come on and they were able to investigate it and fix it within 30 minutes. 100% recommend
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February 2024 by Susan Mirabello
Great service they are my go to for auto repairs Have had my brakes replaced as well as oil changes find them reasonable and trustworthy. A great place to do business
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February 2024 by Tyler Holmes
After getting a post purchase inspection done elsewhere, I was told I needed front pads and rotors. I had to select an in network shop to perform the warranty work, I chose Monro because of their good ratings. They pulled a rock out of my rear brakes, which I appreciate, but they told me my front brakes were "fine" and wouldn't get approved for warranty. I left Monro with my brakes still squealing under normal use. I then brought the car back to the mechanic I got the inspection done at and sure enough, brakes are still shot, and they got the warranty company to approve the $2000 repair. Monro clearly didn't try to initiate the warranty claim, not sure if the reasoning was ignorance, laziness, or both. I know the warranty company doesn't always pay appropriate labor hours, but I would've gladly paid them out of pocket for the difference. If I took their advice, that $2000 would be coming out of my pocket, get a second opinion if you're in a similar situation. Will not consider bringing my vehicle here again, nor will I recommend anyone does.
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February 2024 by Devon Nadler
Took my jeep in to be looked at. Everyone was very helpful, friendly, and amazing. Thank you for the help!
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January 2024 by Lisa Fitzpatrick
We were traveling in the Northeast for the holidays and picked up a screw in our tire. It was 4:30 the day after Christmas and we couldn’t find any tire shop that could patch it. Some had up to a week’s wait and some said to drop it off the next day and they would try to work us in. We were heading out the next morning so that wasn’t going to work. When I called Monro, he said I could bring it right in. We got there and he was very nice (pretty sure he was the manager), he fixed it and we were out of there in a little over half an hour! Great service!
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January 2024 by Lauren Connolly
From the moment I called till the moment I arrived and left I had a absolutely positive experience! Great service honest affordable and I would definitely go back again! Total neighborhood feel!
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December 2023 by Kerri Brodeur
I was very far from home and my caliper froze. We called the shop and they offered for us to bring it right in and they would fix it the same day. I couldn’t have asked for better service. The workers were extremely nice and worked on my car right away. Even though it is far from my home I will be planning to bring my other vehicles there.
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December 2023 by Captain Emotion
Matt and Nick at the Danvers Location were absolutely the best. Brought my truck in after a flat and they took care of everything and even gave me a courtesy inspection and answered all of my questions. They were fast to diagnose any other issues with my truck and explained everything in great detail. Nick even went out of his way to go pick up a part they didn’t have handy just to service all of my vehicles needs I would 100% recommend going to Monroe’s for the best service possible and will be telling friends and family about this location!