-
November 2023 by Kaitlyn Laverdiere
Kim and her boss were amazing. They made sure they could find me something I wanted and in the price range i had. I walked in on Friday not knowing what kind of car I wanted but kim was determined that they would have something I like and she was right. Signed papers that day and picked up my car the very next day. I am completely satisfied and very grateful.
-
November 2023 by Maudeline Ciguene
Highly Recommend! ” Zach was great to work with and really went above and beyond to secure our desired car within our budget... He also kept us well-informed along the way about timing and next steps. It was a pleasure working with him and we would highly recommend him. This was truly a family affair !!!
-
November 2023 by Jon Van Ornam
I bought a used compact SUV last week from Michaud and George was incredibly helpful! The car was in great condition but I couldn't test drive it for several days because it was getting a scratch painted. George put a hold on the car for me so I could still take a look at it even though my schedule delayed the test drive further. When I came in 5 days after I had wanted to, he helped me get acquainted with the car even while I had my child with me. I loved it and put a deposit down to finish the transaction. George communicated well with me the entire time and Bill from the finance office also helped things to go smoothly. They are a family run business and they have great prices, even in non Mitsubishi cars. I would recommend anyone to buy a car from them if you find a car that you like in their inventory! Thanks Michaud!!
-
October 2023 by Bryan
I reside in North Carolina and located this vehicle on CarGurus. I reached out to the dealership via the app and began working with George. I gave him details of what I could afford and they did their best to help me purchase the vehicle I was interested in. They did a great job throughout the transaction and was very helpful and thorough. I received the vehicle in a timely manner and I am very pleased! Thanks!
-
October 2023 by Cheryl Reardon
There is nothing that needs improvement. Zach Jr. worked with me to get the vehicle I wanted. I’m very happy with my vehicle and how he gave it his all to get me that vehicle. Bill Murphy was pleasant and helpful when we finalized the sale. Paul, in the service department got me in right away to fix my flat tire. My overall experience with Michaud Mitsubishi in Danvers was and is always is a great experience. I recommend them to everyone. Thank you!
-
October 2023 by Jeri Laubner
I went in, they listened ti what I wanted and did everything to make my dreams come true. I always paid cash for ca4s so I have some silly questions like how do I make a payment on my car? Who do I pay? Are the buttons coming on by them selves? I am used to an audi s line 305 hp dual shaft o to 60 in 3 secs. So this is a little diff. But I LOVE IT SO MUCH.AWESOME JOB ? LOVE U ALL
-
October 2023 by Bernard Coda
Do not buy a used car here! We purchased a low mileage newer used vehicle here and it has been a complete nightmare. I know you run a risk in buying a used car - but this dealership does absolutely nothing as far as going through or servicing the vehicle. It has been one repair after another. Stay away from Michaud Mitsubishi - the Owner and salesman we dealt with will completely ignore your concerns.
-
September 2023 by James Carey
The salesman I worked with was very helpful and supportive. The salesman "Tom Colpitts" went over every step fo the process, walked me around from department to department that i needed to visit i.e. finance, parts, etc..., and he went over every inch of the outlander I purchased to ensure that I knew how all the items worked and I was comfortable with the items.This is my second auto from Mitsubishi and am looking forward ot buying my third. Thanks again.James Carey, RN
-
September 2023 by William D.
I went into Michaud to purchase a car for my son, at first they were very friendly, met the owner, he gave my wife a rose,he brought us into his office showed us pictures of his family. To make a long story short they(meaning the sales man the finance man) used every trick in the book to rip us off,making us giving them $2000 down-payment, the did a bait and switch,they stuck us with a Kia that was on the lot for a long time ,I found out later it was a lease car from Virginia had nothing but trouble with the car when I brought it back to them they lied to me and did nothing! STAY AWAY FROM THIS DEALERSHIP THEY ARE CROOKS AND PHONIES
-
September 2023 by fernando olimpio
I recommend Michaud to continue treating their customers in the best way they’re currently doing, I live about an hour and half from this dealership, but I really prefer taking my Outlander this dealership because they do an excellent work! The staff are nice , helpful and friendly .A big hug to all staff.Thank you for taking a good care of my 2022 outlander.
-
September 2023 by A. Kristina Oickle
This dealership knowingly sold me a used car with an inoperable air conditioner.I purchased the car in the fall,tried the ac at the time of purchase and it worked.Did not attempt to use it again until the following summer and it didn't work.Upon closer inspection of the service invoice given to me when purchasing the car,it shows the recharged the ac and added dye to the system-a big red flag that they new there was an issue.Instead they chose to mask the problem ;figuring by the time I realized it I would have no recourse.I ended up spending $1000+ to have it diagnosed.I reached out to Michaud Mitsubishi to reimburse me the cost of the repair but they chose to have a negative review(s) and letters to the AG and BBB instead.
-
September 2023 by Jaclyn Russell
Zach was very thorough with me on all aspects of the car. I truly felt that I wasn't rushed into making a decision, and I was very happy with how I was treated.
-
August 2023 by Pam Mobry
Paul in your service dept is great, he is always so nice and helpful. He is a great asset to your company. Thank you everyone at Michaud Mitsubishi is great!
-
July 2023 by Onyx
George made the process of buying a car incredibly easy. I had shopped around and did a lot of research online on different car brands and models. I drove an hour just to come to this dealership and I'm so happy I did! Everyone there greeted me with kindness and treated me well. They patiently answered all my questions. I never once felt pressured into signing anything or put money down. They gave me privacy while I called my family to ask them for their advice. Both my parents and fiance are very happy with the treatment I received. I am also confident in my purchase. I will definitely recommend this dealership to my friends.
-
June 2023 by Guinne matheis
George made the process of buying a car incredibly easy. I had shopped around and did a lot of research online on different car brands and models. I drove an hour just to come to this dealership and I'm so happy I did! Everyone there greeted me with kindness and treated me well. They patiently answered all my questions. I never once felt pressured into signing anything or put money down. They gave me privacy while I called my family to ask them for their advice. Both my parents and fiance are very happy with the treatment I received. I am also confident in my purchase. I will definitely recommend this dealership to my friends.