Market Basket is a popular grocery store that has been praised for its impressive organization and great prices. However, the business has also faced some criticism, with one reviewer noting that the store may be "going downhill" due to "low hanging fruit employees." Despite these concerns, many customers have had positive experiences at Market Basket, particularly with the exceptional customer service provided by employees like Jaime. Jaime, a first-year employee, has been described as "extremely helpful," "sweet," and "very kind." He has gone above and beyond for customers, such as offering an umbrella and helping to unload groceries during a rainy day. While some customers have had issues with language barriers when placing take-out orders, the overall consensus seems to be that Market Basket is a great place to shop, with a well-organized layout and competitive prices. The store's ability to provide friendly and attentive customer service, exemplified by Jaime, is a significant factor in many customers' positive experiences.
Not so many people there today which was good. The prices are still high
October 2025
Last week my sister and I went food shopping at The Market Basket in Danvers and Jamie (1st year) was extremely helpful with our groceries and with the cart. We need more Jamies in the world and Market Badket is very lucky to have him.
October 2025
I like this place as I rarely not able to find what I need from this store.