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December 2023 by Diana Berk-Ochoa
Great selection on home decor. Friendly staff
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November 2023 by Julie Nash
Great shop to browse for home furnishings and gifts. I could have bought many things if I didn't have to fly back to the UK.If the checkouts were better staffed, so the time queuing was less, I'd have given 5 stars.
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November 2023 by Skip Matthew
Could keep the store cleaner and organized
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October 2023 by d nash
Lots of stuff to buy, cheque outs slow, only 2 open
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September 2023 by Andrea McNamara
Weirdest return experience ever! I returned two packaged sets of Sea Salt and Pepper grinders, $9.99 each. These grinders were NOT USED. The sales associate non stop shook the packaging and repeatedly questioned me if I used them because some Sea Salt looked missing. The salt grinder visibly contained about 1inch less than the pepper grinder. I made the huge mistake of saying I was returning them because “they’re poor quality” now the woman processing the refund thinks I actually used a portion of salt. I judged the quality based on the amount of plastic they contained, not performance. She made me feel terrible. Like I was trying to break the rules and return something used. It was embarrassing. My husband was so surprised at how poorly the sales associate handled the situation. He was there too and walked away shaking his head in disbelief.
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September 2023 by Paul DeLeo
Friendly and helpful staff.
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July 2023 by Olga H
Very cramped. Selection has been of low quality in recent years
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May 2023 by Yessenia M
Good store just like most other Home Goods stores but the manager here is a putz. I bought all my sofas, chairs, plants patios, wall decor, etc. I spent over $6,000 this year. Today I go in to return a ginger jar I purchased in this store back in February, first they said no to my daughter, I then come in the manager recognize me pretty well and decide to returns it but then one cashier tells her the selling price was saying $135 from $199, I showed them my sister purchase the same one in the store in Reading, and they made me go to another store to return it. This is the third and last time I have an issue with customer service at the Danvers Mass.Go to the Reading or Swampscott store much bigger and more organize.Amazon is crushing retail stores.POOR CUSTOMER SERVICE.
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April 2023 by Dana Wooten
Love their inventory and displays!
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April 2023 by Jeannette Dennis
Although I haven’t been inside a Homegoods store recently I did work for the TJX Company ( Tj Maxx) I was trained across the board over the years for over 10 years. All stores from this company happen to be the very best that it can be reflects each and every times of the economy their relevance is that it not only changes with the times they evolve they all have great quality items and excellent service from all Managers store key holders professional etc etc service desk their departments and the stockroom they happen to rotate their stock and tend to have great Merchandisers and merchandise past season close outs with the necessary needed audits and markdowns keeping the overall prices half price of the original ticketed prices reasonable according to the current times . A wonderful variety household items from A to z can also be found at awesome prices !
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April 2023 by Leo
Good, but I wish there were more furniture
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February 2023 by Lisa Stavaridis
Staff is awesome, helpful and kind. They even love dogs. I bring my dog here frequently to socialize and get pats.
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February 2023 by Patrick Mazac
Good prices on some items. But they also carry a lot of sub par items!!
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February 2023 by Bryan Oliveira
I am so happy with the service. Well accommodating staffs and high quality staffs.
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February 2023 by Janice Ann
Always fun to explore and wonderful customer service
