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February 2024 by Joe C
Tom in the customer service department who works nights was extremely courteous, helpful, and kind. Made our entire experience better.
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February 2024 by cagg311
Large home improvement and tool store.
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January 2024 by Arn Cheang
Easy to find stuff as I need
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January 2024 by Daniel Powers
Always great attentive cashiers and workers. Very helpful people
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January 2024 by Kristina Randazzo
great customer service!
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January 2024 by Johnny Ray
Had some keys made. It was quick, easy and reasonably priced.
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December 2023 by Dimitrius Manakidis
Good store for home improvement goods and materials and knowledgeable staff
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December 2023 by Christopher ily
Online items were not at the storeI went to 5 Home Depot buildingsChelsea to Danvers stores had 1 or 3 types of shower curtainsOnline said they have many colorsAnd sizes. Wasn't true a few only hadThe curtain liners no curtains at all!!
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December 2023 by Beenish Furquan
Awful experiences after ordering their products from Newbury st, Danvers home depot. Ordered expensive rider on mower, was delivered at the wrong property, our signature was forged saying delivery was accepted ( found this thru email ), also found out that this was not the first time signatures were being forged at this location. Ordered washer and dryer with delivery and installation( stackable version), they didn't have the stackable kits upon delivery with them. They left the machines when repeatedly I told them I was on the phone with customer service. Went to physical location for home depot, and they cannot guarantee when the washer dryer will get picked up or when someone can install it.
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November 2023 by Marcell Graeff
I was driving by so I stopped in to get something I needed but they were all. The staff was friendly in checking for me though.
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November 2023 by josh gianga
Walked into to danvers home depot looking for a pair of insulated gloves that i found on the website. I showered the worked Timmy the gloves i was looking for and he pointed and said they should be somewhere over there. I went and looked around and found nothing then retraced my steps for a second look and came up empty handed. So i went back over to Timmy who was slouched over and half asleep or half baked and asked him if he can show me where they where, however Timmy told me” You probably walked by then why don’t you go take a second look” I replied i looked twice can you show me. Timmy just looked down at the floor and had nothing left to say to me. Then i was ready to walk out i gave it one more try and asked Cheryl not only did Cheryl stop rolling around her paller jack and help me she also walked around the whole store with me until she found them. Its a bad worker like Timmy that will make someone skip a home depot and go to a Lowe's or a hardware store. Then theres good hard workers like Cheryl that will make you go back to a home depot.
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November 2023 by Chaos Control
Night and day between this store and their other Danvers location. Asked two Duck Dynasty holdovers for a sink spray nozzle replacement and they both looked at me like I wanted their input on how to split the atom. One even asked, "You mean like for a garden hose?" And I was actually in the right department so it wasn't as though we were with the carpets. So I pulled up a picture of it on my phone and showed it to a third Clampett who said "If we got it, it's over there" pointing about 50 feet in front of me. And he gets cheese on that Whopper because he was right about its location within a 2 aisle radius. We're now 20 minutes into this Mensa experience and I've never been so excited for a self checkout in my life - anything that gets me out of this cavernous halfway house. Unfortunately, just as I'm at the exit, one last member of the darts team lifts his head from a phone for a millisecond before that giant brain causes it to crash back to the screen and says "Have a good one."
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November 2023 by Ruben S
Hard to find someone to help you out finding items or answering questions. And the seldom times you get someone they are not pleasant or rush you off. Gives you the perception that you are bothering or even more, they are racists since one skipped us to help a white person.
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November 2023 by Jimmy Anthony
Deb M was so kind when we got a couple boxes and headphones she said she loves our accents I felt like staying all day because she was so kind
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October 2023 by オークガブリエル
It's probably bigger than the one in Salem and Danvers. It's fairly organized, the selections give you enough options to choose from. It's mainly self checkout, only a couple lanes have an employee manning the cashier position.