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September 2023 by Almerinda Lima
Patrick was exceptional. He informed me of everything that could go wrong, delay on parts, and also what can be done for transportation in the event of delays.. He called and kept me informed daily. Worked was completed early and I was amazed to get my car back earlier then expected! I have been there in the past and have always gotten Patrick, he never disappoints : )
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September 2023 by Yamilett Morales
The guy was very nice. He explained that hat he was going to do, showed me around the place, and had my car ready with water waiting in my cup holder. Great experience!
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September 2023 by Ronald Magliozzi
I have to say one of the best car shopping experiences I had in a long time. Clinton was phenomenal, super nice and helped us through the process quickly. I will definitely use herb Chambers Chevrolet for my future purchases. Matt the finance rep was very nice as well and made the purchase quick and easy.
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August 2023 by Greg Fagerlund
I’m vacationing from out of town and needed to purchase a vehicle. Herb Chambers was able to sell me a new truck while facilitating the registration process such that the new vehicle could be registered in my home state. They were able to do this without any issues. They were also very honest with me about the quality of the vehicles being considered (I was looking at several potential choices). Sales manager Bobby Haddad in particular, was very instrumental in completing the entire process. I would not hesitate to recommend Herb Chambers to anyone purchasing a vehicle, especially in a unique situation as my own.
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August 2023 by Jessica Messina
This rating is for the amazing April Spring - she was an incredible salesperson to work with! She was super attentive and provided updates throughout the whole process of buying my vehicle, seeing it went smooth until pickup day. Great service :)
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August 2023 by Anthony Tramontozzi
I worked with both Miguel and Gio over at the Herb Chambers Chevrolet in Peabody. Gio was always prepared and made all the paperwork and purchasing experience very smooth. He is very personable and understands all the emotions and questions that come with purchasing a car for the first time. Miguel was extremely nice and prepared. Had a good time working with him and he had everything all set so that when I came to pick up the car, he just needed to show me one feature once inside the vehicle. I would definitely recommend using Miguel as a salesman for anyone looking to purchase a car. He has a lot of experience and knowledge. Together him and Gio are extremely nice and enjoyable to work with.
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July 2023 by Jim DeVine
We had a great experience at Herb Chambers. Kevin was very helpful and upbeat. He spent plenty of time with us and there was no rush even for a busy Saturday. Where we picked up the car, he spent time setting up and explaining the tech to us. Would I buy another vehicle from this dealership in the future? Absolutely.
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July 2023 by Carolyn Walsh
Michael listened to all my questions & concerns and the rest of the gentlemen were wonderful about checking into my ?’s and giving good advice. I also got help from them with my earned rewards In how to use them.I’ve been coming for years to Herb Chambers & have been very pleased. I will continue to come and do business with them ! Thank you to the sales dept., as well as the service dept. You are all so good to me!!!Carolyn Walsh
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July 2023 by Dan Corbett
Just purchased a 2017 Camaro. Best car buying experience I have ever had. Thanks to Tim, Bobby, Edison, and Matt. Everything was exceptional from start to finish. Top notch team. Highly recommend this dealership.
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July 2023 by Liza Capodilupo
I had a great experience at your dealership. I do wish, however that the diagnostic fee could be waived for those who end up having to get work done on their car. I can understand charging it for people that don't end up getting work done but for those that do it ends up being very expensive. I appreciate you taking this into consideration!
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July 2023 by ann desloges
Miguel is a 5Star in customer service⭐️⭐️⭐️⭐️⭐️??In the competitive world of car sales, the key to success lies not only in the quality and features of the vehicle being sold, but also in the provision of excellent customer service. The experience I had with Miguel as a customer during the car-buying significantly impacted my decision and overall satisfaction.Miguel has one of the most important fundamental skills, building trust and rapport.He took time to listen to my needs, concerns, and preferences to create a positive and personalized experience. He promptly addressed any concerns I had and provided accurate comprehensive information about different cars models and features. I look forward to my ownership journey.Thank you Ann
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June 2023 by Fred VanNess
I have been going to Herb Chambers for years and have used them exclusively for my Chevrolet Trax with little to no complaints. I usually work with Erio Perez and while he always gives amazing service, during my most recent visit he truly went above and beyond. I had to drop my car off for AC work but had a doctor's appointment that morning. He informed me the courtesy driver was out that day and offered not only to drop me off but pick me up after my appointment. I have been to other dealerships in the past but the team at Herb Chambers is by far the best service I have received. Not only are they knowledgeable they are always willing to go above and beyond for customer satisfaction.
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June 2023 by Bruce Carito
I wanted to thank Christopher at Herb Chambers Chevy in Danvers. Very friendly, professional and helpful and the car was delivered in perfect condition. Chris and the entire Herb Chambers team did a great job. Keep up the good work!
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May 2023 by Kevin Dougherty
Always love the service here at Herb Chambers Chevrolet in Danvers. Philip is a phenomenal service manager and always takes care of my vehicles. The service here is always outstanding! I highly recommend Herb Chambers Chevrolet to get your vehicle serviced.
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April 2023 by Joan Carson Burke
Excellent customer repair service! Mike was the best!
