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February 2024 by Sandy H.
In my 23 years of opening a citizens Bank account I've never really enjoyed or wanted to go into the branch at all it or a weekly basis. However, in the recent months; late 23- 2024 I have been going in weekly. I am making an upcoming appointment as well to open an additional savings that they are offering. The two young ladies ( tellers) that work so well together alongside their heavy flow of customers are certainly impressive . I have started going into the bank weekly versus Online. Thanks to all Sandy House
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November 2023 by Pramod Timilsina
Worst branch ever. Super rude manager and employee they were so rude that we had to close our account with the bank. Very bad costumer service.
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August 2023 by Julie Daigle
I was just at citizens inside stop and shop Amesbury.Horrible customer customer and terrible attitude from the manager!! She said she was from another branch filling in.
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May 2023 by Daniel Colon
The treatment of the customer is horrible. When i got to the branch everybody on there phone and they gave me attitude like i was inconveniencing them, i was bothering them. In the end they didn’t attempted to help me.
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June 2022 by Prakash Rayamajhi
One of the worst customer service bank in this area. Employees are rude and they don’t care about longevity of customer cares, only one employee in counter and another employee were got gossip with some other friends. They don’t value our (customers) time . Sometimes asking for changes coins for my business but most of times they denied they thought that they are giving free not selling rolls of coins, I preferred my friend not to open any account with this Bank’s Branch .
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March 2022 by B B
This was a good bank until they cut hours. Most banks are open after 5 during the week and on Sundays now. Losing customers due to horrible hours.
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September 2020 by Camille Gallo
I would be thrilled if I could find what I am looking for. Such as hellman's mayonnaise with olive oil.
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January 2020 by Danielli T.
Can i give no stars? This is the worst branch. I stopped by to ask them to notorize my passport. To only be treated like trash. The attendant told me "i am not notorizing your passport, how do I know is real "..and he kind toss at the counter back at me. I told him other banks had done and even UPS had done one a day before. Well I guess citizen bank employees can not be bothered!!!!!! Don't waste your time with this bank especially with this branch. Bunch of lazzy people.
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June 2019 by Bryan Perry
Nice people got us a great rate on refinancing my wife's student loan. So nice we switched our banking to them from TD bank.
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February 2019 by Jason E.
Worst bank have business have over 5,000 in bank but get fees for bounced checks an I missing something or are people getting scammed CHOOSE ANOTHER BANK KEEP YOUR HARD EARNED MONEY
