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August 2024 by wes olson
Fast, friendly and reliable service. Sooo much cheaper and better that the bmw dealer wish I had tried them sooner
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May 2024 by Ian Goh
Jacob here is really friendly and knowledgeable
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February 2024 by Evan Derosby
After a recent storm damaged the exhaust pipe on my Audi I found myself at Village European through AAA recommendation.
I had to get the car towed and showed up at the shop without prior notice. Upon showing up Jake and Dave came out immediately and without hesitation inspected the damage and stopped the tow truck driver from removing my car so that they could protect my exhaust from further damage.
They got my car in for a look same day despite every spot in the lot being full.
All the work they did was communicated to me efficiently , well documented and felt professional. They repaired my vehicle within 48 hours and serviced it as well.
I appreciate their diligence and communication. I will be back.
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January 2024 by Danielle Marcus
Jake and the team at Village European saved me! My car became dangerously unsafe to drive almost instantly. Despite being very busy and my emergency unscheduled they took care of it. Jake very quickly found the issue with the car (which other repair shops had recently missed) and took detailed photos and spent time explaining everything to me. When I showed up to collect the car they had saved the damaged parts so I could view if interested. They went above and beyond and were clearly experts with this make and model. I can drive it now with the utmost confidence and know that in future my car will be in great hands. The repair shop is also so well appointed and comfortable to wait if necessary. I can't thank them enough and I won't ever go anywhere else. You get what you pay for and this team is worth it!
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December 2023 by Basil Chigas
They put a secondary market part in my Audi after telling me that they only used OEM parts. The part they used failed and it cost me $1000 to fix it at the Audi dealership. Now I wonder what other parts they replaced will fail.
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December 2023 by Vikram Kanda
This shop used to be called "The Benz Den" - i found it on an old MB forum as I was searching for someone to help me tackle some hard projects on my 1972 280SE. Dave is very knowledgable with these old cars and helped me modernize the ignition system and bring a lot of lost power back to the old beast, plus update a very very broken brake system with hard to find parts. Highly recommend them for your vintage or newer European cars.
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November 2023 by bobby g.
This place has incredible customer service, skilled mechanics, and is spotless. I walked in on the day before the holiday because my tire pressure sensor was going off. The mechanic in duty stopped his work and checked both my tires and sensor free of charge. I won't take my car anywhere else
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August 2023 by ABM 1!
I can't praise this place enough! After some disappointing experiences with other local mechanics, I contacted Village European and spoke with Jake. Despite their being fully booked, Jake told me to bring in my car. I wasn't sure if my sensors were broken or I needed new tires, because I kept getting "check tire" messages Jake checked them on the spot and within a couple of hours, he found and repaired a leak.As others have mentioned, their labor costs are a bit higher, but you get what you pay for and this service is the best. I also believe you can't put a price on the peace of mind knowing the job was done right. I will be using them in the future for any necessary work.
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June 2023 by Ennie S
Great customer service, both of the guys on the front desks were amazing and really kind!
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March 2023 by Richard S.
I've only had one experience with them, but it was good. I was dissatisfied with the shop I was using, so I gave them a try. I knew they had a better address, building and lot, but I thought they would also probably be expensive. Let me start with the service. I had my 60K mile service done on my BMW. I asked for enhanced service, including lubricant changes in transmission and transaxle, and the cost was less than expected. Not only that, but the people are the best. Rick is not only personable, but he gets the job done, too. Another person I met when I first walked in was personable as well. The shop called me with a question, as requested, and everybody was civil and civilized. I even got free police service when I was spotted in their yard after dark, dropping the car off the night before (no problem)! All told, I was completely satisfied.
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December 2022 by Samuel A.
Dave Clark, owner and master technician, is friendly and helpful. He took a quick look at my BMW with non-working parking assistance and rear turn signals (though working hazard lights). He opened up tail lights, replaced old bulbs (nearly fused) to try to find quick fix at very reasonable cost. Unfortunately this didn't work, and will need a full diagnostics test $144 to find the problem. BMW has complex electronics that require a specific trained technician, which even a 40-year veteran on Mercedes rely on to fix BMW systems! This seems like an honest helpful workshop, will come back. If I change car to Mercedes, this will be my go-to workshop.
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October 2022 by Shantoll Olaniyi
Rick was a life saver on Friday. I stopped there because the air machine at the Mobil wasn’t working. He not only filled up my one flat tire he filled up all off the others and really help me out free of charge. The customer service at this place is amazing. The experience was one I’ll always remember thank you Rick I know your work is impeccable just by the way you treated me. God bless
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September 2022 by Shantoll Beaumont
Rick was a life saver on Friday. I stopped there because the air machine at the Mobil wasn’t working. He not only filled up my one flat tire he filled up all off the others and really help me out free of charge. The customer service at this place is amazing. The experience was one I’ll always remember thank you Rick I know your work is impeccable just by the way you treated me. God bless
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September 2022 by RCR
Great service! I had a tow hitch installed on an Abarth and they did a great job. Very knowledgeable and they also had some very well selected used European cars for sale.Service: General repairs & maintenance
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September 2022 by Brent Torre
Ripoff artists