-
August 2024 by Chris Lefebvre
I had a brake / directional light burn out while commuting and I stopped in here on a Saturday morning and they fixed it in 10 minutes for me and got me on my way. This was very nice of them and the price was reasonable.
-
August 2024 by Prefer not to share Personal information online
I went in to have tires rotated. Employee at desk seemed strangely unfriendly or agitated, but otherwise was unremarkable (for anyone who has lived in eastern mass) until I went to offer him my keycard. I asked if he knew how to use it, very benign question, not all cars are unlocked similarly and mine was not intuitive. . You can only imagine my surprise when he then screamed “I know these cars we inspect them F you get out of here” and stormed into the back of the garage. Yelled back and forth. Was bad enough filed a police report. It was without a doubt, the most bizarre behavior I’ve ever seen from a garage or really any business. Reflected on how I Asked the question about the key card it was not condescending in any way. Maybe just one unstable or burned out employee but Would steer clear of this garage there are many alternatives within two miles. Have almost never posted a review with google reviews.
Looking at all negative posts I’m sure the owner will write something snarky about how was all my fault.
-
August 2024 by Rose Nguyen
Have brought all of our family’s cars here and the service has always been great! It’s so nice to have a neighborhood gem.
-
July 2024 by Rich Barrett
Stopped by for an inspection sticker. After the inspection was done, I noticed a 5-inch crack in the front windscreen right where the new sticker had been placed. The window was perfect when I arrived. They denied cracking the window during the inspection, despite the crack being directly where the new sticker had been attached. The most disappointing part was them denying they’d done it, not offering an apology, and claiming it’s my problem, not theirs. Their solution was to call my insurance company. Thanks guys! Real professional. I won’t be back.
-
July 2024 by Jay Jungalwala
Minuteman are always professional and honest folks. They do inspections super fast, so you are in and out.
-
July 2024 by Sara Johnson
They told me the part needed for my car would arrive in 4 days...It arrived 10 days later. During that time, they did not update me on the status and I had to call and ask them twice when the part would be coming in.
Eventually the part arrived and I finally brought my car in. They then told me they couldn't fix the car because it turns out they didn't have the right tools to do so. I am not sure why an auto mechanic does not have the tools they need to fix cars.
It is 10 days since I first went to Minuteman Automotive, and my car is no closer to being fixed. What an incredible waste of time.
-
June 2024 by Charles Leo
Love Wally and his crew. He’s helped my family out many times when we were in a bind. He has a straight to the point approach which I find is very rare these days and is wonderful. I’ve tinkered around with my own vehicles, just enough to be dangerous. He is a very honest mechanic. I’ve gone back to his shop, sometimes to help out with issues I’ve encountered that I couldn’t tackle on my own. Wally, if you’re reading this I just want to thank you for all your years of service!
-
February 2024 by Mike Fidler
I took my vehicle inspection report to get a registration sticker and was advised to take my car to the dealership because they don’t like to work on Chevrolets.
-
February 2024 by Marc Ubaldino
very good
-
February 2024 by Corinne Steinhilper
Excellent place to bring your car for regular maintenance and repairs. They also do Ma inspections.
-
November 2023 by Alejandro Trelles
Very friendly and effective service!
-
November 2023 by Prem Kumar
My go to guy for honest opinion and price. So far it turned out to be true.
-
September 2023 by Joseph Hickson
One of my truck's tires picked up a nail earlier this week. I popped into Minuteman shortly after they opened with a faint hope they could squeeze me in. To my surprise, they made time for me without hesitation. They were super friendly, quickly fixed the tire, and had me on the way for a very fair price. I'll definitely be back.Service: Tires
-
September 2023 by Mark Alston-Follansbee
Fast and easy car inspection, two thumbs up
-
September 2023 by Natasha King
Quick, easy, and friendly inspection.
